Care Home Administrator (temporary to perminant)

Care Home Administrator (Temporary to Permanent)

Connaught House Care Home

Please Note: We do not currently offer sponsorship. Applicants must already have the right to work in the UK and be residing within the UK to be considered for this role.

About the Role

Connaught House Care Home is looking for an experienced and highly organised Care Home Administrator to join our team on a temporary-to-permanent basis. This is an excellent opportunity for someone with previous care home administration experience who is looking to secure a long-term role within a supportive and rewarding environment.

Working closely with the Home Manager, you will play a vital role in ensuring the smooth day-to-day running of the home, supporting residents, staff, and Head Office through effective administration, financial processes, and regulatory compliance.

Key Responsibilities

Administration & Office Management

• Manage the day-to-day administration of the care home.
• Maintain and oversee administrative systems and processes.
• Liaise with Head Office and other departments to ensure information is submitted accurately and within deadlines.
• Manage admissions and discharges, ensuring all relevant information is reported promptly.
• Handle enquiries from prospective residents, families, and external stakeholders, providing information and guidance where required.
• Maintain adequate stocks of office stationery and supplies.

Payroll & Finance

• Process weekly payroll hours, ensuring monthly payroll deadlines are met.
• Monitor and record staff sickness, absence, and annual leave.
• Manage petty cash and complete monthly reconciliations.
• Maintain the purchase ledger and ensure invoices are submitted to Head Office in a timely manner.
• Complete resident invoicing within agreed deadlines.
• Chase outstanding payments from Local Authorities, NHS commissioners, and private individuals.
• Administer residents' personal allowances, maintaining accurate records and receipts.

Service & Business Support

• Support the Home Manager in delivering high-quality services.
• Assist with business administration and reporting requirements.
• Help maintain compliance with company policies and regulatory requirements.
• Contribute to quality monitoring and continuous improvement initiatives.

Training & Development

• Participate in all mandatory training.
• Undertake additional training and development relevant to the role.

Health & Safety

• Adhere to all Health & Safety policies and procedures.
• Support accident reporting, fire safety, and other compliance requirements.
• Complete all mandatory Health & Safety training.

About You

To be successful in this role, you will have:

• Previous care home administration experience (essential).
• A minimum of 3 years' administrative or clerical experience.
• Experience of payroll processing, invoicing, and financial administration.
• Basic bookkeeping and cash handling experience.
• Strong IT skills and confidence using administrative systems.
• Excellent organisational and communication skills.
• The ability to manage multiple priorities and meet deadlines.
• An NVQ in Administration, Computer Studies, or an equivalent qualification (or willingness to work towards one).

What We Offer

• Temporary-to-permanent opportunity.
• Supportive and friendly working environment.
• Opportunity to make a real difference in the lives of residents.
• Ongoing training and development.
• The chance to build a long-term career within a growing care organisation.

If you are an experienced Care Home Administrator looking for your next opportunity, we'd love to hear from you.

Pay: £14.00 per hour

Expected hours: 37.5 per week

Benefits:

• Free parking

Experience:

• care home admin: 1 year (required)
• Leadership: 1 year (required)

Language:

• English (preferred)

Work Location: In person