Care Manager- Manhattan

Benefits:

• Employee discounts

Care Manager — Manhattan, NY
Dot Cares, LLC

Location: Manhattan, NY
Job Type: Part-time, 1099 Independent Contractor
Pay: Starting at $70/hour
Work Setting: Field-based/in-person client visits throughout Manhattan, with some remote coordination and administrative work
Growth Opportunity: Strong potential to transition to a full-time W-2 position as caseload and practice needs grow

About Dot Cares
Dot Cares is a client-centered aging life care and care management practice serving families throughout New York City, the Lower Hudson Valley, and Southern Connecticut. We help older adults and their families navigate the medical, social, logistical, and emotional complexities of aging, chronic illness, and major life transitions — serving as trusted advocates who coordinate resources and make sure nothing falls through the cracks.

About the Role
We're seeking an experienced Care Manager for clients throughout Manhattan. This is a hands-on lead role: you'll be the primary point of contact for assigned clients, families, and providers, driving the day-to-day work of each case — conducting assessments, developing care plans, attending medical appointments, advocating for clients, coordinating providers, communicating with families, and ensuring follow-through. A collaborative team is available for consultation and coverage, but this role requires someone comfortable owning their cases independently.

Great fit for an experienced RN or social worker who enjoys building relationships, solving complex problems, and taking real ownership of their work.

Key Responsibilities

• Assessment & Care Planning: Conduct comprehensive assessments (medical, functional, cognitive, emotional, psychosocial, environmental); develop and update individualized care plans; identify and proactively address risks.
• Medical Advocacy: Attend appointments with clients when appropriate; advocate for their needs; help prepare questions; document and track referrals, testing, and follow-ups.
• Care Coordination: Coordinate communication among physicians, specialists, therapists, agencies, and facilities; manage transitions between care settings; support discharge planning and close gaps in care.
• Family Communication: Serve as a trusted point of contact; provide timely updates; help families navigate decisions on safety, independence, and living arrangements.
• Aging in Place & Safety: Monitor client functioning and environment; identify concerns (falls, medication issues, isolation, caregiver strain); coordinate home care, transportation, equipment, and community resources.
• Documentation: Maintain accurate, timely case notes and organized files; track outstanding tasks and deadlines; maintain confidentiality and professional boundaries.

What We're Looking For
Proactive, highly organized, and comfortable owning complex cases. A strong communicator with families and healthcare professionals. Compassionate but boundaried, resourceful in unfamiliar situations, able to juggle multiple clients, and diligent about documentation and follow-up.

Qualifications

Required:

• Active NY State license as RN or Licensed Social Worker (LSW, LMSW, or LCSW)
• Experience in care management, case management, home health, hospice, hospital discharge planning, geriatrics, or social work
• Strong communication, organization, and relationship-building skills
• Ability to work independently across homes, medical offices, hospitals, and facilities
• Ability to travel reliably throughout Manhattan
• Professional liability/malpractice insurance appropriate to your license Strong computer and documentation skills

Preferred:

• BSN (nursing) or MSW (social work)
• Experience with older adults and complex medical/psychosocial needs
• Experience as a lead/primary case manager
• Background in aging-in-place, geriatric care management, or private-pay care management
• Familiarity with home care agencies, assisted living, skilled nursing, rehab, hospice, and community resources Experience coordinating complex hospital discharges

Compensation & Growth
Starting at $70/hour. Part-time, 1099 to start, with flexible scheduling and strong potential to grow into a full-time W-2 role as caseload expands. Collaborative team environment with consultation and coverage support.

How to Apply
Please email your resume and a brief note describing your care management or case management experience to [email protected].

Please use the following subject line:
Manhattan Care Manager — [Your Full Name]

In your email, please also answer the following:

• What is your current professional license, and how many years of relevant care management or case management experience do you have?
• Describe one complex client situation that you personally coordinated from beginning to end. What was your role, and what was the outcome? What do you believe is the most important responsibility of a lead Care Manager?

Please do not send a generic cover letter. We are most interested in your direct experience, your approach to care management, and your ability to take ownership of a case.

Dot Cares, LLC
Connecting the dots. Supporting families. Improving care.

Flexible work from home options available.