Care Managers (Case Management)

Rumbalara Aboriginal Co-Operative – Positive Ageing & Disability Services is currently recruiting for the following vacancies:

2x Care Manager (Case Management) - Shepparton site

2x Care Manager (Case Management) - Swan Hill site

Full-time | 38 hours per week | Fixed-term (24-month contract from the commencement date)

Make a real difference where culture, community, and care come together.

Join a values-driven organisation supporting Elders to live safely, independently, and connected to culture and community.

About Us

Rumbalara Aboriginal Co-operative (RAC) is a recognised leader among Aboriginal community-controlled organisations. Since 1980, we have proudly provided holistic, culturally safe services to Aboriginal and Torres Strait Islander communities across the Goulburn Valley.

With a workforce of over 320 staff and an annual budget of $50M, RAC plays a significant role in health, wellbeing, and community development. We deliver services across:

• Health & Wellbeing
• Positive Ageing & Disability Services
• Justice & Community Services
• Asset & Infrastructure / Housing
• Family, Care and Early Years
• Corporate Services

We are committed to ensuring our people have access to quality, community-controlled services that strengthen family, culture, and community.

About the role

This is a community-based role (not facility or residential care). The Care Manager coordinates and manages services for participants under the Support at Home Program, working in partnership with clients to identify their goals, support needs, and preferences. The role ensures services are culturally safe, person-centred, and aligned with program guidelines, organisational policies, and aged care quality standards, supporting clients to live safely and independently at home.

Key responsibilities

• Coordinate and manage services for participants under the Support at Home Program
• Work in partnership with clients to identify their goals, support needs, and preferences
• Ensure services are culturally safe and person-centred
• Align services with program guidelines, organisational policies, and aged care quality standards
• Support clients to live safely and independently at home
• Assess client needs and develop coordinated support plans
• Use client management systems and maintain accurate records

About you

• Qualification in Aged Care, Community Services, Social Work, Case Management, or a related discipline, or equivalent industry experience
• Experience supporting older people to live independently in the community
• Knowledge of aged care programs (Support at Home, Home Care Packages, CHSP) and brokerage models
• Understanding of person-centred care and consumer choice principles
• Awareness of the health, social, and cultural needs of Aboriginal and Torres Strait Islander Elders and communities
• Ability to assess client needs and develop coordinated support plans
• Experience using client management systems and maintaining accurate records
• Strong communication, organisational, and interpersonal skills
• Ability to work independently and within a multidisciplinary team

Benefits

• Competitive pay and conditions under the SCHADS Award: Level 3 to 4 (based on experience and qualifications)
• Salary packaging of $15,900 available for Part- or Full-time employees to eligible employees
• Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable
• Professional development opportunities and support to help you grow in your career
• Access to a free and confidential Employee Assistance Program
• Fleet vehicles available for work-related tasks (where applicable)

To apply, please submit the following:

A cover letter that includes:

o    Addressing the Key Selection Criteria outlined in the Position Description.

o    A summary of your relevant experience and/or qualifications.

o    Responses to the following questions:

                              1. Do you have experience coordinating services for older people living at home?

                              2. Outline your knowledge and experience working across government-funded aged care

                                 programs.

A current resume

Important: Please ensure your cover letter and Key Selection Criteria response are combined into one document and attached in the Cover Letter section of the Recruitment Portal.

Please apply via this link https://rum.chris21.com/RUM\_MER21p/Home/Index#!/

Applications Close: Sunday, 20 September 2026

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply, as your cultural knowledge and lived experience are central to the work we do