Care Navigator - Transition Team

Transition Team Care Navigator

Bachelor’s degree in behavioral health, social services, human services, healthcare, psychology, social work, or a related field preferred. This position is responsible for providing community-based care navigation and coordination services and must be able to travel throughout the community to meet the needs of individuals who are recent discharges from acute care settings and/or identified high utilizers of the behavioral health system and who may benefit from intensive, time-limited services focused on individuals transitioning from higher levels of care. This position is part of the organization's broader continuum of care coordination. The position provides structured outreach, caring contacts, warm handoffs, service linkage and barrier resolution following acute level of care discharge. The Care Navigator's primary responsibility is timely post-CSU engagement and navigation, to ongoing behavioral health, substance use, primary care, and community-based services; ensuring that the individual has a meaningful connection to ongoing care and does not become lost during the transition between systems by facilitating appropriate referrals and warm handoffs and helping ensure continuity while responsibility transitions from the acute care setting to the receiving care team. Accordingly, the Care Navigator's primary focus is to support wellness, community integration, continuity of care, and successful transitions to ongoing services, while supporting organizational efforts to meet applicable HEDIS, payer, contractual, and quality requirements for timely post-discharge follow-up. The Care Navigator works collaboratively with discharge planners, case managers, peer specialists, primary care providers, community agencies, and other service providers to facilitate successful transitions and ensure that the individual remains connected to the appropriate level of care. Experience with computer technology (using computer & PC software to support activities; Windows based programs, e-mail, especially Microsoft Office applications, keyboarding skills, MFP) and other office tools efficiently to meet performance goals necessary to the position. This is a 100% direct service position.

“Henderson Behavioral Health is a drug free workplace, E-Verify participant, and a Level II qualified entity”.

https://info.flclearinghouse.com

Henderson Behavioral Health

Established in 1953, Henderson is one of the oldest, largest and most successful providers of recovery services for persons with behavioral health conditions. Henderson Behavioral Health (HBH or Henderson) provides healthcare, housing, and hope for over 22,000 persons of all ages in Mid to Southeast Florida each year. Through therapy, support services, advocacy, and housing, Henderson assists and inspires people with mental health and substance use conditions to reclaim their lives. We utilize state of the art research and evidence-based practices, combined with a wide range of support to treat the whole person. At Henderson, we pride ourselves in caring deeply about the work, the people we serve, our staff members and our community. We offer employees a wide scope of practice opportunities with ample opportunity to grow clinically and into supervisory and leadership roles. HBH invests in our team by offering competitive salaries, a comprehensive benefits package, extensive training programs, and much more. Our team of seasoned clinical leaders are dedicated to ensuring your success at HBH and to ensure you are supported and valued. At Henderson you will work at an organization that prides itself in providing the highest quality care, in a compassionate, respectful, trauma informed, equitable and caring environment.

Henderson Offers competitive salary and a comprehensive benefits package including:

BENEFITS OFFERED:

• Health / Dental / Vision Insurance
• STD / LTD / Life
• Voluntary Life /Accident Protection /
• Hospital Indemnity
• Paid Time Off - Up To 4wks 1st Year!
• Accrue From Day 1!
• 40 Hour PTO Cash Out Every 4 Years
• Employee Assistance Program
• Available 7 Days A Week!
• Flexible Spending Benefits Plan
• Culture Of Diversity & Inclusion
• Trauma Informed Care Workplace
• Free Trainings & Workshops (CPR, First Aid, CPI, MHFA, & CEUs)
• Employee Wellness Program
• Holidays - 9 Paid Holidays
• 401 (A) Profit Sharing - HBH Contribution
• 403 (B) Vanguard Retirement Plan
• Free Licensure Supervision
• Annual Employee Recognition Program
• Eligibility For Student Loan Forgiveness
• Internal Transfer after 6 months in good standing
• Annual Education Reimbursement
• Employee Referral Bonus Program
• Total Pet Care Insurance Plan (Medical, Telehealth, Discount on Meds, Treats, Food, Supplies, & QR Coded ID Tag)

EMPLOYEE PERKS:

• Discounts on various Gym Memberships
• Discounts on Auto Repairs & Parts
• Educational Discounts from various schools
• Discounts for any YMCA location
• Ticketsatwork Discounts! (Theme Parks, Flights, Cruises, Car Rentals, Hotels, Apparel, Events, Movies, Electronics & Much More!)

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Gym membership
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Application Question(s):

• Do you have a Clear and Valid Florida driver's license and auto insurance?
• Do you have experience coordinating with clinical staff and healthcare providers to ensure clients transition to the appropriate level of care? Please share:

Education:

• Bachelor's (Required)

Experience:

• coordinating healthcare services: 1 year (Preferred)
• Behavioral health/mental health: 1 year (Preferred)

Work Location: In person