Care Organiser

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BES****T philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell – Burwood East

• Easy to access with public transport and free on/off site parking
• Above award hourly rates
• Salary packaging benefit up to $15,900 + $2,650 annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Program available 24/7 for our staff
• Enhanced Parental Leave options
• Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
• Not for profit, values-based organisation

About the role:

This position will see you working After-Hours for all of Uniting Agewell’s Home Care and Retirement Living Services. You will be the key contact for clients and play an active role in supporting our Home Care workers and clients maintaining day-to-day service delivery and coordination of client services including: scheduling, rostering, customer service and records management

• Act as the key contact person for clients requiring service coordination
• Ensure that client finance information is managed in a timely and accurate manner
• Ensure that the administrative requirements of the program are maintained in accordance with Departmental and organisational requirements
• Rostering experience essential
• Availability: Weekday’s 6am to 8am & 5pm to 10.00pm Weekends 6am to 10pm

About you:

You are passionate about what you do and want to make a difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

• Great customer service skills which are friendly and professional and are known for your caring and compassionate nature

• Experience and Knowledge in Commonwealth Supported & Home Care Packages

• Previous administrative and rostering/scheduling experience in community services

• Ability to manage multiple requests in a fast paced environment

• Experience within the aged care sector

• Thrive in a team and also appreciate the one to one interactions

• Are committed to being part of a workplace culture based on the BES****T way of life (Believe, Excel, Support and Trust)

Essential requirements:

• A current Working WithChildren's Check card
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

For more information please contact the Recruitment Team at [email protected]. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!