Care Partner

Immediate Start

Make a meaningful impact. Lead diverse care teams in delivering person-centred support to communities across Sydney.

Multicultural Care is a leading not-for-profit organisation providing culturally sensitive home and community-based support to older people, people with disabilities, and their carers. We are seeking an experienced and values-driven Care Partner who is responsible for the provisioning of high-quality case management, support planning, and care coordination services across all home care program types (including SAH and CHSP).

Key Responsibility Areas:

·       Deliver Home Care Services
Ensure all programs comply with internal policies, legislation, standards, OH&S requirements and risk management procedures.

·       Person-Centred Assessment & Care Planning
Conduct comprehensive and initial assessments, determine priority of need, develop client-centred care plans and consumer budgets, and complete mandatory reviews.

·       Case Management & Client Support
Provide information, advice and referrals to support client/carer choice, autonomy and access to appropriate services while protecting privacy and rights.

-       Care Coordination & Escalation
Coordinate services, manage changes in client circumstances, escalate urgent issues, and consult with the Team Leader when required.

·       Data, Documentation & Reporting
Maintain accurate and timely records, ensure high-quality data entry into client management systems, and meet payroll, finance and reporting deadlines.

·       Compliance & Risk Oversight
Monitor adherence to policies and guidelines, identify and manage risks, and document incidents according to organisational procedures.

·       Professional Practice & Development
Apply ethical decision-making, work within professional scope, participate in performance reviews, maintain professional knowledge, and engage in continuous improvement.

·       Clinical Responsibilities
Provide clinical assessments and care planning for complex clients, offer clinical guidance to non-clinical staff, conduct clinical risk assessments, and contribute to best-practice clinical frameworks.

Essential:

·          Tertiary qualification and experience in Allied Health, Nursing, Social Work, or a related field and relevant experience in case management evidenced.

·          Good computer & verbal skills, with competence in MS Office and Client Management applications.

·          Experience in assessment and development of care plans & setting and management of consumer budgets

·          Experience in provision of case management to consumers with complex needs

·          Understanding of Consumer Directed Care principles and Aged Care Reforms.

·          Familiarity with community aged care services and referral pathways

·          Demonstrated commitment to high quality customer service & Sound networking skills along with needs and issues of older people from CALD background and their carers;

·          Ability to work autonomously and in team as well; sound time management skills and ability to prioritise to meet competing demands

·          Valid NSW Drivers licence and access to own vehicle