Care Team Office Manager

Work with Leads & Prospective Clients

• Handles Initial Inquiries: Responds to phone calls, web forms, and hospital or physician referrals from families seeking private home living assistance.
• Conducts Intake & Assessments: Gathers preliminary information on the senior or client's physical, cognitive, and daily living needs (Activities of Daily Living or ADLs).
• Explains Services & Options: Educates families on private-pay care models, insurance or long-term care policy navigation, and agency service agreements.
• Coordinates In-Home Evaluations: Schedules clinical or care assessments so a care manager or supervisor can visit the home to design a custom care plan.

Operational & Administrative Duties

• Manages Master Schedules: Oversees daily and weekly scheduling for field aides, nurses, or personal care attendants to prevent missed shifts.
• Ensures Compliance & Records: Maintains accurate client and staff files while upholding state and federal healthcare/home care regulations.
• Collaborates with Interdisciplinary Teams: Communicates with doctors, physical therapists, and outside vendors to keep everyone aligned on the client's well-being.

Pay: From $22.00 per hour

Work Location: In person