Career Conversion Programme Intern [EPD]

The intern will have the exciting opportunity to support the team in one or more digital transformation and automation projects to createBots/ implement RPA to enhance and streamline the Career Conversion Programme Workstreams.

This role provides hands-on experience in process improvement methodologies. He/she will learn the fundamentals of automation design, stakeholder engagement, and digital solution development whilst gaining valuable exposure to government operations and process optimisation.

Responsibilities include:
A) Knowledge Management (KM) System Development

• Design and implement a KM repository using available digital tools.
• Support the team to develop processes and workflows to gather, curate and maintain the struture for the KM system.
• Assist in creating documentation and user guides for KM processes and tools.

B) Automated Budget Tracking Solutions

• Implement RPA to enable efficiency in budget tracking.
• Engage stakeholders to understand budget tracking requirements.
• Design and test the automated solutions that enhance accuracy, reduce processing time, and improve financial oversight.

C) AI-Powered Digital Proposal Assessment Tool

• Develop bot capable of evaluating and scoring proposals using advanced algorithms and criteria to assess proposals
• Collaborate with stakeholders to understand painpoints and improvement opportunities in current proposal development process
• Work with divisions to develop bot to drive efficient proposal evaluations

Requirements:

• Strong analytical and problem-solving skills
• Excellent attention to detail and organisational abilities
• Proficiency in MS Office suite (include SharePoint), RPA and AI tools
• Good written and verbal communication skills in English
• Experience with data visualisation tools e.g. PowerBI is a plus

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA) drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers. For more information, please visit www.swda.gov.sg.