Career Counselor

• JOB OVERVIEW: **The purpose of this position is to provide career planning, case management, employment and educational support to adults and youth participating in workforce programs and services offered through the Missouri Job Center of St. Charles County. This position assists customers in identifying career goals, overcoming barriers to employment, accessing training and supportive services, and achieving successful employment and educational outcomes. The work is performed under the direction of the Assistant Director.

**RESPONSIBILITIES: **

• Conduct intake, assessment, eligibility determination, and enrollment for workforce programs and services.
• Develop individualized employment or career plans based on customer goals, interests, skills, experience, and barriers.
• Provide ongoing case management, career coaching, and follow-up services.
• Maintain regular communication with customers through meetings, phone calls, email, text, and virtual platforms.
• Assist customers with overcoming barriers to employment through supportive services, referrals, and resource coordination.
• Support customers in obtaining employment, occupational skills training, certifications, work-based learning opportunities, or educational advancement.
• Assist customers with resume development, interview preparation, job search strategies, and workplace professionalism.
• Facilitate workshops, orientations, and group activities related to workforce readiness and career development.
• Maintain accurate, timely, and detailed case notes and documentation within state and local data systems.
• Ensure compliance with workforce program regulations, policies, procedures, and performance measures.
• Assist with audits, monitoring reviews, reporting requirements, and file maintenance.
• Conduct outreach and recruitment activities to engage eligible customers and promote workforce services.
• Build and maintain relationships with community organizations, schools, training providers, employers, and partner agencies.
• Participate in staff meetings, trainings, professional development activities, and community events.
• Performs other duties as assigned.

Requirements

• Education
• Bachelor's Degree, preferably in Human Resource Management, Education, Social Work, Counseling or related field.
• Job Experience
• One to three years of counseling experience.