Career Support Associate: BPO/RECRUITMENT

Career Support Associate: RECRUITMENT

The Career Support Associate helps job seekers and employers by coordinating interviews, matching candidates to roles and ensuring successful placements.

RESPONSIBILITIES

• Review candidate profiles and assess fit against available job opportunities.
• Guide job seekers on profile completeness, readiness, and interview logistics.
• Communicate requirements and expectations clearly to candidates.
• Coordinate interview scheduling between job seekers and employers.
• Ensure timely and accurate candidate submissions to employers.
• Support high-volume placement activity to maximize successful matches.
• Maintain accurate records across tools and systems.
• Track outreach, outcomes, and follow-ups independently.
• Adhere to quality and turnaround standards.

QUALIFICATIONS

• High School graduate.
• Excellent English communication skills.
• 4+ years of experience in contact center, customer support, or high-volume outbound/inbound calling.
• At least 1 year of experience in recruitment operations.
• Strong English communication and call-handling skills, with the ability to confidently manage difficult conversations and follow-ups with candidates and clients.
• Ability to take control of calls, drive conversations effectively, and ensure timely coordination and resolution.
• Comfortable working in a fast-paced, high-volume environment with multiple priorities.

WORK SET-UP

• Monday – Friday | Night Shift (DST Dependent)

BENEFITS

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential