Career Support Associate

Recruitments

• Review candidate profiles and resumes to assess suitability for available

opportunities.

• Source and match job openings through career pages, job boards, and other

recruitment channels.

• Advise candidates on resume and profile improvements while aligning their qualifications with employer requirements.
• Coordinate interview schedules and assist with interview arrangements as needed.
• Ensure a consistent submission of qualified candidates to clients, supporting

successful placements and recruitment goals.

Qualifications

• Bachelor’s degree, or a high school diploma with 3+ years of professional experience.
• At least 2 years of contact center or customer care experience.
• Must have strong experience in Account Management.
• 1 year of tenure per employer within the past 2 years.
• 1 year of solid sales experience in a US RPO environment.
• 6+ months of experience in volume or seasonal recruitment (preferred).
• Strong communication and problem-solving skills with the ability to manage stakeholder needs and support successful placements.
• Clear, confident English communication with a neutral accent suitable for US-based

clients and candidates.

• Ability to manage high-volume outbound calls, build rapport quickly, and maintain

engaging conversations.

• Strong multitasking skills across calls, systems, and candidate/client records.
• Opportunity-focused mindset, with a demonstrated ability to identify growth

opportunities while driving customer and client satisfaction.

• Adaptable and able to thrive in a fast-paced startup environment with evolving priorities.

Work Set-up: Monday – Friday | Night Shift (DST Dependent)

Benefits

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential