Caregiver/Client Coordintor

About the Role

Grandma Fee-Fee’s Home Care is seeking a reliable, organized, and compassionate Client Care Coordinator to support our home-care operations and help coordinate care for clients, families, and caregivers.

The ideal candidate has experience in healthcare, social work, administration, caregiver coordination, or home-care operations and is comfortable communicating with clients, families, caregivers, and healthcare professionals.

This position requires someone who can stay organized, communicate professionally, follow through on tasks, and handle multiple responsibilities in a fast-paced home-care environment.

Responsibilities

• Coordinate caregiver staffing and scheduling based on client needs and caregiver availability.
• Communicate with clients and families regarding schedules, services, and care needs.
• Communicate with caregivers regarding assignments, schedules, availability, and updates.
• Follow up with caregivers regarding attendance, documentation, and onboarding requirements.
• Assist with recruiting, screening, and coordinating caregivers.
• Maintain accurate client and caregiver records.
• Assist with onboarding and collecting required caregiver documentation.
• Follow up on missing documents and outstanding requirements.
• Respond to client, family, and caregiver inquiries professionally and promptly.
• Help coordinate changes in schedules, coverage, and client needs.
• Maintain communication with healthcare professionals and referral partners when appropriate.
• Assist with administrative tasks related to home-care operations.
• Document communications, updates, and follow-up activities.
• Help ensure clients and caregivers receive timely and professional support.

Required Experience

We are looking for candidates with relevant professional experience, particularly in one or more of the following areas:

• Social work
• Healthcare
• Home care
• Caregiver coordination
• Staffing or scheduling
• Healthcare administration
• Client/patient services
• Administrative support in a healthcare setting

Experience working directly with caregivers, clients, seniors, families, or healthcare teams is strongly preferred.

Qualifications

• Previous experience in healthcare, social work, home care, caregiver coordination, or a related field.
• Strong administrative and organizational skills.
• Excellent verbal and written communication.
• Comfortable communicating with seniors, families, caregivers, and healthcare professionals.
• Strong follow-through and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable using email, spreadsheets, scheduling systems, and other computer-based tools.
• Professional, dependable, and compassionate.
• Ability to maintain confidentiality and handle sensitive client information appropriately.

Ideal Candidate

The ideal candidate is someone who is:

• Organized and dependable
• Professional and compassionate
• Comfortable coordinating people and schedules
• Experienced in healthcare or social services
• Comfortable communicating with families and caregivers
• Proactive and able to work independently
• Strong at problem-solving and follow-up
• Familiar with home-care or senior-care environments

To Apply

Please submit your resume through Indeed and include relevant experience in healthcare, social work, administration, caregiver coordination, staffing, or home care.

Qualified candidates will be contacted for the next step in the interview process.

Work Location: In person