Caretaking Supervisor

About The Role

Falmouth Exeter Plus’s Caretaking team are responsible for the day-to-day presentation and operational support of our beautiful campuses based in Falmouth and Penryn, in the heart of Cornwall.

We are looking to recruit an experienced and proactive Caretaking Supervisor to join our Caretaking team. The postholder will play a key role in ensuring that the campuses and premises are functional, clean, safe and well presented, working closely with colleagues across the organisation to deliver high standards and support an excellent student, staff and visitor experience.

The postholder will be expected to use initiative and judgement when managing competing priorities, responding to operational demands, resolving routine service issues and ensuring that health, safety and service requirements are maintained.

Duties will include:

• Plan and coordinate day-to-day delivery of caretaking services across both Falmouth and Penryn campuses
• Organise and maintain staff rotas, work schedules and daily work allocations
• Room/Event setup and Office moves
• External building cleaning, including windows, walls and footpaths
• Waste management from both on-site residents and buildings

The role is campus-based and will involve working both indoors and outdoors in a range of environments and weather conditions. The postholder will be required to be physically active and may be required to move equipment, furniture, materials and waste as part of the duties.

The role will require regular movement between Falmouth and Penryn campuses and flexibility to respond to operational requirements, events and changing priorities.

About You

The successful applicant will be enthusiastic, hardworking, friendly, and with an aptitude for great customer service. As a Caretaking Supervisor, you will be able to work within a team and independently, with a keen appreciation of working to a high standard whilst adhering to health and safety requirements. This is a varied and exciting role, where you will enjoy working within a friendly team to support academics, staff, students, and visitors alike.

The successful candidate will have relevant experience in a customer-focused background**,** offering excellent customer service and organisational skills. The postholder must be able to work safely and effectively while maintaining a professional and customer-focused approach at all times.

We would like to hear from candidates who can also offer the following skills and experience:

• Applies a practical, calm, and solution-focused approach to operational issues
• Experience of supervising an operational team, deploying resources across multiple work areas, reprioritising work, and independently resolving routine service failures
• Ability to communicate clear instructions, decisions, and maintain accurate operational and people management records
• Excellent interpersonal and written communication skills
• Experience in the use of Microsoft Office
• Full UK driving licence

For full details of the skills/experience required, please see the job description above.

This position is offered on a permanent, full-time, 37.5 hours per week basis, on a three-week rota that will include weekend working every third weekend. Shifts are 07:00-15:00 & 10:00-18:00.

Contact [email protected] with any questions about the vacancy or to request an informal discussion before applying.

The closing date for the position is Wednesday 28 October 2026.

About Us

Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.

It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.

As an employer of choice we can offer the successful candidate for this role a range of benefits, including:

• Employer Pension Contribution up to 10%

• 26 days + 8 days bank holiday

• Life Assurance

• Subsidised Sports Centre Membership (Gym & Fitness Classes)

• Enhanced Maternity/Paternity Pay

• Cycle Scheme & Home & Tech Scheme

• Vivup Lifestyle Discounts

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.

Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.