Cargo Representative

What you'll be doing

• Processing and managing cargo shipments from initial booking through final delivery, ensuring all documentation is accurate and complete
• Liaising with clients to provide quotations, arrange pickups, and coordinate delivery schedules
• Maintaining detailed records of shipments, including tracking information, customs declarations, and billing documentation
• Communicating with overseas freight partners, customs authorities, and transport providers to facilitate smooth cargo movement
• Resolving shipping queries and addressing client concerns promptly and professionally
• Preparing and reviewing shipping documents including bills of lading, commercial invoices, and customs forms
• Monitoring shipment status and providing regular updates to clients
• Assisting with cargo consolidation and optimising freight solutions for cost-effectiveness
• Supporting the sales and operations teams with administrative tasks related to freight forwarding activities

What we're looking for

• High school diploma or equivalent; a diploma in logistics, supply chain management, or related field is advantageous
• Proven experience in cargo forwarding, freight logistics, or a similar customer-facing role within the logistics industry
• Strong knowledge of shipping procedures, customs regulations, and international freight documentation
• Excellent communication skills in both English and Filipino, with the ability to interact professionally with diverse clients and partners
• Proficiency in Microsoft Office applications and logistics management software; familiarity with shipping systems is beneficial
• Meticulous attention to detail and strong organisational skills to manage multiple shipments simultaneously
• Problem-solving ability and a proactive approach to addressing logistical challenges
• Customer service excellence with a commitment to meeting client expectations and deadlines
• Reliability and punctuality with the ability to work effectively in a fast-paced environment

Pay: Php755.00 per day

Work Location: In person