Cargo Supervisor

Job Purpose Coordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.

Job Accountabilities

• Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
• Coordinate, control and supervise handling, operations, special products to ensure compliance with regulations and safety standards
• Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
• Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
• Monitor and coordinate Etihad Airways and other airlines cargo operations to improve the KPIS of the HUB station and ensure compliance with regulations
• Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
• Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement.

Key Deliverables

Education & Experience

• Educated to at least high school level, preferably diploma level in logistics, operations management or related discipline with acquired specialization in cargo handling operations. Successful completion of cargo and dangerous goods courses are required, as well as courses in Special products, aircraft weight and balance and general cargo procedures.
• At least four years of cargo operations experience along with Freighter handling and managing team and suppliers.
• Good understanding of computer airfreight specifications, in depth knowledge of industry standards and Legal Regulations. Industry training in DG/Special Products/Cargo Operations/Safety and Security/weight and balance (advantage).
• Fully conversant with cargo handling processes, procedures and regulatory compliance expectations. Experienced on Cargo handling systems, messaging requirements and manual handling systems, Knowledge of freighter aircraft specifically the – 747F/777F. Understanding of budgetary controls related to cargo handling at network stations, good written and verbal communication skills.