Carpark Operations Manager

Responsibilities:

• Oversee the daily operations of one or more commercial car parks, ensuring smooth traffic flow, cleanliness, safety, signage, lighting and overall operational standards.
• Monitor the performance and availability of parking systems, including entry and exit equipment, payment systems and related infrastructure.
• Manage parking operations, including season parking administration, hourly parking, promotions and other parking-related services.
• Prepare and review operational and financial reports, monitor performance trends, and investigate discrepancies where required.
• Recommend initiatives to improve operational efficiency, customer experience and revenue performance.
• Coordinate preventive maintenance and rectification works with contractors and service providers to minimise operational downtime.
• Manage vendor performance, service contracts and maintenance schedules to ensure service standards are achieved.
• Handle customer enquiries, escalated feedback and operational incidents in a timely and professional manner.
• Develop, review and maintain operational procedures and documentation.
• Support annual budgeting, cost monitoring and forecasting for car park operations.
• Work closely with internal stakeholders to ensure smooth day-to-day operations and successful delivery of improvement projects.
• Ensure compliance with relevant safety, operational and regulatory requirements.

Requirements:

• At least 3 years of experience managing commercial car park operations or multiple car park sites.
• Experience in parking operations, parking systems or revenue management within a commercial environment.
• Familiar with contractor management, service contracts and facilities maintenance.
• Strong analytical and problem-solving skills with the ability to interpret operational or financial data.
• Good communication and stakeholder management skills.
• Able to work independently while collaborating effectively with internal and external stakeholders.
• Fire Safety Manager certification or equivalent will be an advantage.

To Apply:

Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application.

We regret that only shortlisted candidates will be notified.

Joseph Low (R2089920)
Talent First Pte. Ltd.
EA License No.: 26C3535

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