Carrier Account Representative

Benefits:

• Bonus based on performance
• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About the Role: As a Carrier Account Representative, your primary responsibility will be to support our Customer Account Executives by servicing our customers' transportation needs and driving revenue.

If you're detail-oriented, organized, hardworking, and want to be rewarded for Making It Happen , then come join the Freight Wizards Team by applying today for the Carrier Account Representative role.

What’s in it for you:

• Competitive base salary with uncapped commission opportunity.
• Work in the heart of Chicago, surrounded by restaurants and social activities for every day of the week.
• Paid training (if necessary). Your success is our success, and we want to do whatever it takes to help you succeed.
• Opportunities for internal promotions into various leadership roles.

What you’ll be doing:

• Communicate with Customer Account Executives to help service, build, and grow their book of business.
• Help manage and grow an established book of business by assisting with quoting, negotiating, selling, and resolving issues to ensure on-time pickup and delivery of each shipment.
• Address any internal matters related to the daily activities of the book of business, such as potential claims, service failures, and accounting responsibilities as needed.

What you need:

• College degree preferred, but not required.
• 1 year of experience preferred, but not required.
• The determination to work harder than anyone you know.
• Excellent communication skills.
• Strong problem-solving skills, with the ability to address conflict directly and professionally.
• Ability to work with the latest technologies.
• A strong obsession with great customer service.

Where you’ll be: Chicago, IL

Job Type: Full-time

Schedule:

• 8-hour shifts
• Day shift
• Monday to Friday
• Rotating weekends

Work Location: In-person