Carrier Solutions TMS Analyst

We are seeking a highly skilled and analytically driven Carrier Solutions TMS Analyst to join our Transportation Solutions team. This role serves as the primary business-side subject matter expert (SME) for Transportation Management System (TMS) configuration and business rules.

The analyst will own and optimize transportation business logic within the Transportation Management System (Centiro), supporting carrier selection, service configuration, automation, and transportation execution across the network. In addition to hands-on system configuration, the role supports transportation initiatives and projects by translating business requirements into scalable, system-driven solutions.

Responsibilities

• Collaborate with cross-functional partners in technology and project management to support transportation projects and initiatives, ensuring their successful execution and implementation.
• Conduct comprehensive analyses on transportation services and solutions, including cost analysis, performance evaluation, route optimization, and transportation mode assessment.
• Utilize the Transportation Management System (Centiro) and other relevant software tools to collect and analyze transportation data, identify areas for improvement, and propose actionable solutions.
• Adjust and optimize business rules within the Transportation Management System (Centiro) to enhance operational efficiency, compliance, and automation of transportation processes.
• Maintain and monitor the performance of the Transportation Management System (Centiro), troubleshoot issues, and coordinate with technical support teams to resolve any system-related challenges.
• Develop and maintain key performance indicators (KPIs) and transportation metrics to measure performance, identify trends, and evaluate the effectiveness of transportation initiatives.
• Collaborate closely with national and regional parcel carriers, building and maintaining strong relationships, negotiating contracts, and ensuring favorable rates and service level agreements.
• Continuously monitor and evaluate carrier performance, addressing any concerns or issues promptly and implementing corrective actions when necessary.
• Collaborate with technology and project management teams to identify opportunities for process improvement, automation, and the adoption of emerging transportation technologies.
• Stay updated on industry trends, regulations, and best practices in transportation logistics, and provide insights and recommendations to drive continuous improvement.
• Provide regular updates on project progress, analysis findings, and key performance metrics.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Relevant certifications or advanced degrees are a plus.
• Proven experience working as a Transportation Solutions Analyst or in a similar analytical role, preferably within the transportation or logistics industry.
• Strong familiarity and experience in working with national and regional parcel carriers, including a deep understanding of carrier networks, rates, and service offerings.
• Proficiency in working with Transportation Management Systems, and adjusting business rules within the system.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data, identify patterns, and draw meaningful insights and recommendations.
• Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams, including technology and project management.
• Proactive and self-motivated, with the ability to work independently and prioritize tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Proficiency in using data analysis tools such as Microsoft Excel, SQL, or similar software is highly desirable.
• Knowledge of regulatory requirements and industry standards in transportation logistics is a plus.

Travel:

• This position is remote.
• Travel is 5%

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

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