Cartage Coordinator (Freight Forwarding)

HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

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Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
• **Rewards & Recognition:**24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
• **Growth & Perks:**Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
• **Vibrant City Location:**Work in BGC, Taguig (Day Shift!)

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Ideal Candidate Profile

What You'll Bring (Experience)

• At least 3 years of experience in freight forwarding, logistics, transport coordination, cartage operations, or supply chain operations.
• Experience coordinating air freight and/or sea freight shipments, including FCL and LCL deliveries.
• Proven experience liaising with transport providers, carriers, depots, warehouses, and customers to coordinate timely deliveries.
• Understanding of local transport and cartage operations, including delivery scheduling and container movements.
• Knowledge of import and export freight forwarding processes and delivery requirements.
• Familiarity with the following is an advantage: Container transport and empty container returns, Air freight deliveries, Wharf and depot operations, Delivery orders (DO) and Electronic Delivery Order (EDO) requirements
• Experience using freight forwarding systems such as Expedient or similar platforms is highly regarded.

About You (Soft Skills)

• High attention to detail and accuracy.
• Strong organizational and coordination skills.
• Ability to manage multiple transport bookings and competing priorities.
• Proactive follow-up and escalation skills.
• Strong verbal and written communication skills.
• Ability to build and maintain effective relationships with transport providers and stakeholders.
• Strong problem-solving and critical-thinking skills.
• Ability to identify transport risks, service failures, and operational issues early.
• Customer-focused mindset with a commitment to service excellence and continuous improvement.
• Understanding of transportation costs, service performance, and operational efficiency.
• Ability to work independently while collaborating effectively with CSOs and operational teams.
• Ability to meet delivery, booking, and turnaround requirements in a fast-paced environment.

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Your Impact Starts Here

Coordination and Delivery Management

• Builds strong relationships and able to negotiate the Transport Service Provider to give us the best result and costs

• Provides timely and accurate information to CSO Coordinator on: Delivery dates and Updates, Delivery Exceptions and Delivery mode

• Act with honesty and integrity in all dealings, able to reach expectations regarding delivery time / bookings.

• Negotiate and able to solve problems between client and transport company keeping CSO/Service Delivery Coordinator informed on all changes.

• Manage customer/CSO’s /Service Delivery Coordinator expectations

• Prioritises work according to customer/CSO’s requirements

• Work as a team with CSO and operational staff to ensure all deliveries and

• operational processes are accurate and in adherence to the standards.

• Able to coordinate with Accounts payment requests to get EDO by the time of booking

• Identify opportunities to reduce transportation expenses.

• Develop contingency plans to mitigate risks.

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ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

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Make the most of our 100% virtual recruitment. Apply today!