Case Analyst (ECECD #10106386)

Posting Details

VISION: All New Mexico families and young children are thriving.

MISSION: Optimize the health, development, education, and well-being of babies, toddlers, and preschoolers through a family-driven, equitable, community-based system of high-quality prenatal and early childhood programs and services.

The Early Childhood Education and Care Department was established on July 1, 2020. The Department's aim is to create a more cohesive, equitable, and effective early childhood system in New Mexico. That means coordinating a continuum of programs from prenatal to five, and ensuring that families in every corner of the state can access the services they need.

Interviews will be conducted within two weeks of closing date.

Why does the job exist?

The purpose of this position is to conduct case review audits on child case subsidy payments to ensure accountability with federal and state requirements. This is achieved by auditing, investigating and analyzing information obtained during eligibility determination process to ensure compliance with state and federal policies and regulations.

How does it get done?

This position will be responsible for case reviews which entails reviewing child care assistance cases in adherence with federal requirements regarding the tracking and reporting of case errors and improper authorizations for payments. This position will draw on knowledge of child care assistance policies and procedures to review cases, ensure that inter-rater reliability is established, and ensure that case reviews are timely and accurate. The Case Analyst will develop spreadsheets and forms to track results of case reviews, compile data gathered from case reviews, assist with creation of federally required reports on case review results, monitor effectiveness and efficiency of programs, and provide assistance in complex cases and regarding problems with case managements and service delivery. This position will also conduct program evaluations to make training recommendations in response to common case errors in order to improve service delivery and minimize improper payments. Modify case review forms. Provide the Data Unit, Child Care Services Bureau Chief, Regional Operation Managers, and Child Care Assistance Supervisors with data on case errors by region. Serve as a consultant to Child Care recommendations for policy and procedure revisions based on statewide case reviews and knowledge of child care assistance policies. This position will utilize Database System Testing and evaluations to track data unit initiatives- including timelines, progress, and outcomes- related to EPICS database system developments and batch system development. Review system requirements documents and test new EPICS releases. Collaborate with data unit manager and data unit employees in providing input on system updates. Lastly, this position will ensure that programs remain in compliance with all ECECD policies and code of conduct guidelines at all times, and remain abreast of changing polices, laws, regulations and national, state regional, and local trends while maintaining and coordinating liaison activities between officials.

Who are the customers?

Child Care Assistance Bureau including Eligibility Interviews.

Ideal Candidate

Child Care Assistance Bureau including Eligibility Interviews.

Minimum Qualification

High School Diploma or equivalent and one (1) year of experience in investigations, regulation, policy, statutory, and/or contract compliance. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Supplemental Information

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Agency Contact Information: ECECD Human Resources 505-660-9586 Email . Hiring Manager for this role is Tylor Romero

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.