Case and Progress Support worker cover

Role: Case and Progress Support worker Cover

Reports to: Homeless Hub Service Manager

Hours: 10 hours per week on a Sunday

Salary: £15 P/H (£16.50 Bank holiday Cover)

Contract; Temporary Sunday Cover until Mid November (potential extension)

St John’s Housing Responsibilities (Northampton)

• Provide consistent, person‑centred support to residents living within St John’s Housing, ensuring a safe and supportive environment for individuals transitioning out of homelessness.
• Work on site at St John’s Housing as part of the integrated team, offering regular face‑to‑face support sessions. This role requires covering weekends and bank holidays, and you will be placed on an on‑call rota as part of operational needs.
• Support residents in maintaining their tenancy, including budgeting, household responsibilities, neighbour relations, and understanding tenancy expectations.
• Work collaboratively with housing partners, the Council’s Single Homelessness Team, and external agencies to ensure coordinated support.
• Respond appropriately to welfare concerns, safeguarding issues, and incidents within the accommodation.
• Promote a positive living environment by encouraging engagement in meaningful activities, recovery programmes, and community opportunities.
• Provide practical support such as accessing essential items, understanding housing processes, and preparing for independent living.
• Maintain accurate and up‑to‑date records relating to resident progress, housing outcomes, and incidents.
• Champion recovery and personal development, supporting peer‑led initiatives.
• Uphold all Hope Centre policies, safeguarding procedures, and professional boundaries.

Pay: £15.00 per hour

Work Location: In person