Case Coordinator

Are you a skilled Registered Nurse ready to take the next step in your career?

We are seeking a passionate Case Coordinator to provide clinical coordination and leadership within our community team, supporting clients with complex acute and aged care needs. In this pivotal role, you will manage your own caseload, support and mentor staff, and act as a key clinical escalation point while working closely with the Clinical Nurse Manager to deliver safe, high‑quality care.

This role offers a strong opportunity for career progression, allowing you to develop leadership capability while remaining hands‑on clinically.

What's on offer

• Fulltime, permanent role.
• Based at Parafield.
• Monday to Friday with a mix of 7am - 3pm and 8am - 4pm shifts.
• No weekend work.
• Occasional public holiday coverage to support team operations.
• Competitive hourly rate + super.
• Up to $18,550 tax-free salary packaging options.
• Everyday discounts (Coles, Woolworths, Amazon, Myer, The Good Guys and more).
• Enhance your clinical skills and support a diverse range of clients in their homes.
• Extensive orientation and ongoing training to help you thrive.
• Comprehensive health and wellbeing resources and support.

What we're looking for

You lead with purpose and professionalism and are motivated to support both clients and colleagues. You will bring:

• Bachelor of Nursing with current AHPRA registration.

• Minimum five years post‑graduate nursing experience, including demonstrated clinical leadership.

• Proven ability to manage resources, meet KPIs and support quality outcomes.

• Strong capability in mentoring, coaching and supporting staff development.

• Excellent communication, negotiation and problem‑solving skills.

• Confidence working autonomously while collaborating with multidisciplinary teams.

• A current Australian driver's licence.

The role

• Manage and own a clinical caseload, supporting clients with complex care needs.
• Provide clinical leadership and support staff through mentoring and guidance.
• Act as a key clinical escalation point for nurses managing deterioration or complex situations.
• Deliver hands-on clinical care and resolve complex issues with confidence and compassion.
• Support and manage staff performance, wellbeing and professional development.
• Conduct monthly audits to ensure compliance, quality and continuous improvement.
• Coordinate clinical and physical resources to deliver person‑centred, evidence‑based care.
• Collaborate closely with the Clinical Nurse Manager to achieve service delivery goals.
• Drive strong communication through documentation, stakeholder engagement and team collaboration.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not-for-profit organisation, our ambition is to create a better home care system for all Australians and we develop innovative models of care to set the industry benchmark.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply'.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

Kindly note that we do not accept applications via email. Unsolicited applications from agencies will not be accepted. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.