Case Coordinator

Choices for Independence Case Manager / Independent Service Coordinator

The Brain Injury Association of New Hampshire is expanding and is looking for an individual to join a dynamic and enthusiastic team of professionals committed to providing quality case management services to individuals participating in the Choices for Independence (CFI) 1915(c) waiver program.

This is a 40-hour/week position with flexible hours, generous benefits package which includes paid sick and vacation time, holidays, and a 403B/Health/Dental package.

This caseload is located in and around Newport, New Hampshire. The ideal candidate will reside within a half hour radius to be considered. Travel is required (mileage reimbursement provided). This is a remote, work from home position in which you also perform home visits to the individuals assigned to your caseload. You are required to be in the Concord office at least one day per month and for the first 90 days for training. You must live in the general area in which your caseload is assigned.

Duties/Responsibilities:
Direct Services

• Work with assigned individuals/families who are living with chronic health conditions, brain injuries, and other disabilities on the community care waivers
• Meet with individuals and families in their homes to develop a plan of care
• Gather pertinent information and records pertaining to the individual
• Review and organize information gathered from various sources
• Consult with the individual/family to identify concerns and needed/requested services
• Conduct ongoing assessment and update planning documentation as needed
• Coordinate the delivery of services to meet identified goals and objectives
• Advocate for equal access to services to maximize individual functioning and opportunities for inclusion
• Consult with individual/family to ensure that services being received are appropriate, timely and meeting identified goals and objectives
• Consult with providers to ensure that the services provided are appropriate, timely and meet identified goals and objectives
• Guide individuals/family in resolving difficulties with agencies, access to services and/or service delivery
• Support self-advocacy efforts
• Maintain information and records in accordance with established policies and procedures

Indirect Services

• Serves as a consultant on brain injury issues for agencies and providers to ensure equal access to services and equitable treatment for all individuals
• Provide training and outreach to community agencies
• Maintains confidentiality and standards of ethical practice

Qualifications:

• Bachelor's Degree in Human Services, Counseling, Social Work, Psychology, Sociology or Related Field
• Understanding of disability issues
• Excellent communication skills, both written and verbal, necessary
• Computer skills including use of Microsoft Office, previous experience with an electronic health record a plus
• Ability to work independently
• Valid driver’s license, reliable transportation, and adequate vehicle insurance coverage
• Must past background check, which includes criminal and DCYF and BAAS state registry checks

Job Type: Full-time

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person