Case Handler / Conveyancer

Conveyancer / Case Handler – Residential & New Build Teams

Location: Altrincham, WA14 5UW, or Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)
Hours: Full-time, Mon–Fri, 9:00–17:00

Salary: up to £30k base + competitive uncapped bonus (£6k+ once established)

Start date: ASAP (flexible)

Join our supportive, sociable and ambitious conveyancing teams as a Case Handler. We have opportunities available within both our Residential and New Build departments. You'll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

What You’ll Do:

• Manage a caseload of Residential or New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication and (for New Build Case Handlers) building strong relationships with developers through excellent service.
• Prepare and review legal documents and correspondence.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We’re Looking For:

• Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
• Hands-on experience with Source of Funds checks (reviewing bank statements, conducting checks directly) and searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results

What You’ll Get in Return:

• A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £6-10k p/a once established, bonus is uncapped and based on your personal performance
• Study support options (employer-funded after 12 months) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising by 1 day for each year of service up to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?
We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.

Ready to take the next step in your conveyancing career? Apply today!

Job Type: Full-time

Pay: Up to £30,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme

Application question(s):

• What is your current notice period/availability to start?
• How many years conveyancing experience do you have? Or tell us about other relevant experience (e.g., sales progression, mortgage, etc)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Altrincham WA14 5UW