Case Management Services Coordinator

The Case Management Services Coordinator, Sentence Management will contribute to the day to day operations through the provision of administrative, data management, triaging and workload allocation support to the Sentence and Case Management teams.

The most suitable applicant will demonstrate their applied knowledge, skills and experiences against these essential role requirements of the Individual Contributor leadership stream:

• Knowledge, or ability to rapidly acquire knowledge, of the criminal justice system or similar legislated work environment
• Verbal communication skills as demonstrated through the ability to listen, understand and speak clearly with a diverse audience
• Strong written communication skills which demonstrates a high attention to detail and ability to summarise information and data in a professional report and case note format for both internal and external audiences
• Effective self-management and time-management skills, with the capacity to adapt and participate in team-based problem solving, and to deal with multiple tasks simultaneously
• Interpersonal and negotiation skills to support service delivery in an environment where engagement with a range of internal and external stakeholders is critical
• Demonstrated skills and competence in the use of a wide range of computer software, information management systems and the ability to operate peripheral or new technology such as video conferencing and electronic document storage applications
• Demonstrated skills in data collation, analysis and reporting

Applications to remain current for 12 months.