Case Manager / Admin Assistant

About the role

Full Time | Onsite & In the Community

Monday – Friday | 9:00 am – 5:00 pm

We are seeking a motivated Case Manager / Admin Assistant to join our Queensland team!

This is a unique opportunity for someone who enjoys both administration and client support, with the opportunity to develop into a full-time Case Manager as our client base continues to grow.

Initially, the role will be primarily focused on administrative and operational support, while also managing a small caseload of Support at Home clients. As our client numbers reach an established growth milestone, the role will progressively transition into a full-time Case Manager position, with greater responsibility for client coordination and case management.

Key responsibilities

• Manage general administrative tasks including data entry, filing, and record management

• Support the Service Delivery Manager with ad hoc administrative duties as required

• Conduct initial and ongoing assessments of Support at Home consumer needs, abilities, preferences, and risks (including home visits)

• Develop person-centered care plans in collaboration with clients, families, and health professionals

• Arrange, modify, and monitor services including Personal care, Domestic assistance, Nursing and allied health, equipment and home modifications

• Prepare and manage client budgets aligned with their funding level

• Develop, maintain, and update staff rosters in line with client needs and funding requirements.

• Provide administrative support to the HR function as required.

About you

• Experience in case management is essential

• High-level documentation and compliance capability

• Ability to work independently in both office and community settings

• Excellent communication and organisational skills

• Proficient in using MS Office suite

• Strong communication and interpersonal skills

• Diploma in Community Services (desired)

• Full Clean Drivers Licence required

If you are interested, please send your resume to [email protected] and become a valued member of our compassionate and dedicated team at Endeavor in Home Care.