Case Manager (Arbor)

Arbor Inn is seeking a compassionate and organized Case Manager to support homeless families working toward permanent, independent housing. As part of a two-floor residential team, you'll play a key role in ensuring the safety, stability, and progress of the families we serve — combining hands-on case management with advocacy, group facilitation, and community coordination.

What You'll Do

• Conduct initial and ongoing assessments, service plans, and progress notes in CARES and manual case records, meeting agency and State deadlines
• Complete morning floor rounds to help residents stay on track with their Independent Living Plan (ILP) tasks
• Design and lead groups and activities tailored to residents' developmental needs and abilities
• Facilitate floor meetings and self-government sessions that promote resident independence and accountability
• Advocate for residents' access to benefits and community resources; track and support medical and other essential appointments
• Partner with the Housing Specialist to prepare residents for the transition to independent living
• Participate in staff meetings, in-service trainings, and agency-wide meetings
• Maintain accurate, up-to-date records and reports
• Support overall facility safety, security, and maintenance alongside fellow staff
• Perform other related duties as assigned by the Assistant Program Director and/or Program Director

What We're Looking For

• Bachelor's degree preferred
• Required: Experience as a Case Manager working with homeless families
• Preferred: Experience in a residential setting, including counseling and group facilitation
• Solid knowledge of public benefits systems and related resources
• Strong verbal and written communication skills
• Excellent interpersonal skills and the ability to work collaboratively as part of a team
• Covid vaccination required

Why Join Us

This is a meaningful opportunity to make a direct impact in the lives of families working to rebuild stability and secure permanent housing. You'll be part of a supportive team environment focused on empowerment, advocacy, and community.

Pay: $26.44 per hour

Benefits:

• 403(b)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person