Case Manager - Clinical

Gemma Services is currently seeking a Clinical Case Manager for its Children's Psychiatric Residential Treatment Program.

The Clinical Case Manager will be responsible for providing clinical case management services to the children and families/guardians of Gemma Services Residential Treatment Program. Facilitating monthly individual service treatment planning processes; coordinating work within the department, as well as with other departments and divisions. Complying with operating policies and procedures established for the assigned function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.

Responsibilities for Clinical Case Manager are as follows:

• Supports the mission of Gemma Services by providing individualized support, being data informed, and helping others know they matter.

• Provides clinical case management services to the children who reside on two of the residential units at Gemma Services Residential Treatment Program.

• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.

• Is knowledgeable and cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the organization’s compliance with all regulatory requirements; participates in and completes all required training within stated training year.

• Coordinates specific work tasks with other personnel within the department as well as with other divisions and departments to ensure the smooth and efficient flow of information.

• Communicates with management and staff personnel to integrate goals and activities.

• Responds to inquiries relating to their area, or to requests from other staff, etc., within given timeframes and within established policy.

• General Responsibilities:

  a. Email Management: regularly check and respond to emails in a timely manner.

  b. Notification monitoring: stays updated on notification across electronic health record, and Gemma Services platforms for important messages and alerts.

  c. Information Dissemination: shares relevant updates and communicates with team members to ensure everyone is informed and aligned.

  d. Task organization: priorities and organizes tasks based on deadlines, responsibilities, and communication.

  e. Documentation maintains records of all required documentation for reference and accountability.

  f. Collaboration support: facilitates communication between departments and colleagues, participates in meetings or discussions as needed.

• Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Education/Training and requirements:

• Bachelor’s degree in social work or related field required, Master’s

  preferred.

• A minimum of one (1) year related experience required.

Gemma Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Education

Preferred

• Bachelors or better

Equal Opportunity Employer
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