Case Manager

At Stepping Stone House, we truly believe in empowering young people to achieve their dreams and thrive!

Stepping Stone House is a not-for-profit charity that provides accommodation and personal development for children and young people aged 12-25 years old who through no fault of their own find themselves at risk of homelessness or unable to live at home. We have a foundation of building resilience through outdoor education and activities.

We are seeking a Case Manager to join our team and make a meaningful difference in the lives of young people experiencing homelessness. This is an opportunity to use your skills, experience and passion to provide tailored support, build strong relationships and help young people work towards achieving their goals and greater independence.

You’ll join a passionate and supportive team committed to creating positive outcomes for young people and making a lasting difference in their lives.

Work with us and you will enjoy:

• Increase your take-home pay with generous not-for-profit salary packaging.
• Support for work-life balance through flexible work options and time off in lieu (where applicable).
• Invest in your wellbeing with an Employee Assistance Program and fitness & wellness discounts.
• Family-friendly benefits, including paid parental leave.
• Build your career with ongoing learning, leadership development and clear pathways for career progression

What you will be doing – Key Responsibilities:

• Manage a case-load of young people with complex needs in our ITC and community programs
• Develop, implement and review case management plans and exit plans in line with DCJ and OCG standards.
• Collaborative creation of behavioural support and intervention plans and support the young people’s emotional and psychological growth as determined by their therapeutic and strength based individualised case management plans.
• Create an environment that facilitates learning, growth and change.
• Uphold the standards of care and the rights of young people as per Standards of Care
• Acting as an advocate for young people and facilitate meetings with external stakeholders to meet the needs of young people

Ability to be on call after hours and on weekends on a rotating roster.

Required Experience, Skills and Qualifications

• Degree in relevant social sciences (eg social work, psychology). Further relevant qualifications would be desirable.
• At least 2 years’ experience of case work within Out of Home Care
• Demonstrated evidence of working with young people with complex needs and the strategies used
• Demonstrated experience and/ or understanding of Trauma Informed Care and willingness to work within a therapeutic framework.
• Demonstrated skills in negotiation, problem solving, conflict resolution, difficult conversations and engagement with the young people to achieve positive outcomes
• Demonstrated skills and experience in designing, implementing and reviewing of case management strategies and case plans.
• Knowledge of legislative, governance and accreditation requirements for residential services
• In depth understanding of trauma based issues impacting young people in the Out of Home Care
• Working with Children Check certification, Drivers Licence and first aid certificate
• Effective management of relationships with external stakeholders

Remuneration

The position will be paid at SCHADS Level 5 – Pay Point dependent on experience and qualification level.

Stepping Stone House is a Child Safe Organisation and puts the safety and welfare of our young people first in all the work we do. All safety checks will be prioritised through the recruitment process.