Case Manager

 Provide concrete and counseling services to adult families referred by DHS.
 Conduct client intake.
 Develop Individual Service Plan
 Identify benefits or entitlements that may be available to the client
 Meet with the clients as required, to evaluate progress and assist client in developing and
meeting individual goals.
 Provide necessary referrals for services, including mental health and/ or substance abuse
counseling, as required.
 Advocate on the client’s behalf when necessary.
 Maintain data collection and case records as required by funder
 Assist clients regain and maintain control over their lives and over their own transition to
independent living.
 Facilitate development of self-help skills, support systems, coping strategies.
 Conduct group/workshops
 Ensure clients adhere to the facility’s rules and regulations and other duties as assigned
by the DSS and Site Director
 Facilitate client support groups focused on activities of daily living
 Manage crisis within the residence and intervene appropriately to minimize risk of
potential harm to residents, staff and damage to property. Notify appropriate supervisor
and document events on designated forms.
 Attend all Required Meetings
 Perform other duties, as required by supervisor

SKILLS:
 Experience providing case management services to families referred from DHS
 Familiarity with community resources.
 Understanding of challenges facing homeless populations.
 Consistently maintain required paperwork
 Ability to develop and maintain appropriate boundaries.
Must demonstrate sensitivity to needs of clients in crisis.
 Must demonstrate responsiveness to cultural differences and a commitment to the value
of cultural competency.

QUALIFICATIONS: *
 Bachelor's Degree in social work, psychology, or related social service field, required.
 Minimum two years’ experience working with homeless populations as a Case Manager.
 Familiarity with CARES, a plus.
 Bi-Lingual (Spanish), preferred.
ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE:
I understand the above job description as an accurate presentation of my job performance expectations.