Case Manager

Job Overview

DPOK is a growing nonprofit organization seeking a dedicated and compassionate Case Manager to join our dynamic team. In this vital role, you will support people with intellectual and developmental disabilities (I/DD) by assisting them to access services, coordinating individualized supports, maintaining accurate records, and advocating for their needs. The ideal candidate is dependable, detail-oriented, and committed to promoting independence, choice, and a high quality of life for people with I/DD.

This is a full-time position with a flexible schedule that includes being off work at 12:30 p.m. on Fridays. On-call is possible. The position includes a competitive benefits package. A minimum of six months of full-time experience in the field of human services; and either a bachelor's degree or additional full-time experience in the field of developmental disabilities services, which may be substituted for the degree at the rate of six months of full-time experience for each missing semester of college.

Duties

• Coordinate services and supports based on each person's goals, preferences, needs, and strengths.
• Advocate for people and help them access community resources, benefits, healthcare, and other services.
• Develop, review, and update person-centered plans and related documentation.
• Maintain accurate and timely case notes, records, intake assessments, and service documentation.
• Communicate regularly with people, families, service providers, professionals, and other members of the support team.
• Monitor services to ensure they are meeting established goals and follow up on concerns or changes in needs.
• Conduct visits and meetings as required to assess well-being, safety, and progress.
• Protect confidential information and comply with applicable privacy, documentation, and reporting requirements.
• Respond to concerns professionally and assist with resolving barriers to success.

Skills

• Proven experience in case management, social services, human services, education, or a related field.
• Knowledge of intellectual and developmental disability services and community resources.
• Strong communication, advocacy, problem-solving, and communication skills.
• Ability to manage multiple responsibilities, meet deadlines, and maintain accurate records.
• Proficiency with Microsoft Office and the ability to learn new software applications quickly.
• Ability to work independently while collaborating effectively with people with I/DD, families, and service teams.
• Valid driver's license and ability to travel to meet with people where they are at.

Join us as a Case Manager and be part of a passionate team committed to delivering exceptional support, making a meaningful difference, and assisting others to achieve their goals!

Pay: From $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 403(b)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person