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Case Manager

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Case Manager

1 month ago

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Important information


Contract type:

Permanent

Salary:

$45,760 / year

Location:

Taunton, MA, USA

Work mode:

Onsite

Published on:

16 September 2026

What they need


RTR is offering a $2,500 Sign on Bonus for New Full Time Hires!

To establish and implement outcome oriented employment strategies that maximize an individual’s readiness for community-based employment. Work in conjunction with the Marketing Department (clinical programs only) and Employment Service Direct Care staff to promote work readiness. Assist the Program Director with administrative duties, program development, scheduling and coverage as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Plan and coordinate employment services for assigned caseload, including the referral of needed ancillary services.
  • Develop strategies to assist individuals to transition from Community Based Day Services (CBDS) to supported employment and community-based employment.
  • Provide employment related counseling to individuals and their families.
  • Schedule, attend and participate in all meetings concerning assigned individuals and agency-wide task force meetings.
  • Prepare in a timely manner all progress notes, Individual Service Plans, assessment and objectives for the annual review with relative data collection.
  • Implement behavioral plans and other strategic plans as outlined in the Employment Barriers Planning document.
  • Maintain positive proactive contact with referral sources, families and other providers.
  • Provide as needed on-the-job training and instruction to individuals in a 1:1 or group format through daily assignments.
  • Prepare reports in accordance with state and agency requirements.
  • Work in cooperation with the Program Director to establish and implement vocational and behavioral objectives.
  • Serve as an appropriate role model for individuals under supervision establishing behavioral limits in a positive consistent manner and in accordance with behavioral plans.
  • Attend mandated Safety Care training. Responsible for implementing physical restraints on the individuals we support to assist with behavioral management. This may include, but not limited to, hitting, biting, kicking, and spitting.
  • Cooperate and interact with co-workers, clients, volunteers, and funders in a collaborative, courteous, empathic, and professional manner. Demonstrate willingness and ability to be part of team effort.
  • Participate in the Positive Behavior Support initiative and complete the Quality Behavior Curriculum.
  • Provide transportation to host companies (SEP) as needed.
  • Adhere to all applicable procedures for each host company.
  • Assist and support individuals as needed with physical direct care. May include: physical or mechanical transfer to a van, chair, etc.
  • Adhere to all program routines and schedules.
  • Adhere to the schedules and needs of RTR, the schedules and needs of individuals under supervision and the schedules and needs of customers/host companies.
  • Adhere to agency safety protocols.
  • Participate in on-the-job training and provide coaching to new co-workers as directed.
  • Perform additional duties, or substitute for others as required. Additional duties may include but are not limited to clearing snow and ice from walkways, vehicles, parking lots, and roads using equipment like shovels and snow blowers while applying deicing agents to ensure safety.
  • Adhere to all RTR policies and procedures.
  • Develop and provide all services in accordance with RTR’s philosophies including staff and Board beliefs.

QUALIFICATIONS

  • BA/BS Degree and/or 2-4 years related experience or training.
  • Valid Driver’s License.
  • Basic knowledge of Microsoft Word and the internet.
  • Successful completion and maintenance of all state and agency mandated trainings, including medication administration.
  • Must be willing to authorize a Criminal History Background Check (CORI) and release of information concerning allegations from Disabled Persons Protection Commission (DPPC), Department of Developmental Services (DDS), and other agencies.
  • Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

LANGUAGE SKILLS

Must be fluent in English and have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with individuals under supervision, employees of the organization, families, and members of the community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to taste or smell. The employee must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

REASONING ABILITY

Ability to carry out detailed written or oral instructions.

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