Case Manager

Case Manager – Keep Housing

Family Promise of Spokane | Spokane, WA

Full-time | Hourly | $23.00-$25.00 per hour DOE

Schedule: Typically Monday–Friday daytime, with occasional evenings/weekends

Help families stay housed

At Family Promise of Spokane, we equip families to end the cycle of homelessness.

As a Keep Housing Case Manager, you’ll walk alongside families for up to two years after they move into housing, helping them build the skills, relationships, and confidence to stay housed for good.

What you’ll do

• Support a caseload of families with housing stability, goal-setting, and resource referrals
• Meet with families in their homes and in the community, at least monthly
• Build strong relationships with landlords and property managers
• Coach families on tenant rights, budgeting, and keeping their housing
• Connect families to employment, education, mental health, and other resources
• Keep timely, objective case notes and accurate data for program reporting
• Work as part of a shared case management team

What you bring

• Bachelor’s degree in social work or a related field, or equivalent experience
• 1+ year of experience in case management, housing services, or family support (2+ years preferred)
• Strong boundaries, sound judgment in a crisis, and emotional resilience
• Comfort with computers and detailed documentation
• Valid Washington driver’s license and an insurable driving record (you’ll drive during shifts)
• Ability to pass an annual background check

Bonus points

• Lived experience with homelessness, poverty, housing insecurity, or recovery (counts toward equivalent experience)
• Bilingual or multilingual
• First Aid/CPR, trauma-informed, or de-escalation training

What we offer

• $23.00/hr to $25.00/hr DOE
• 100% employer-paid medical, dental, and vision
• Paid vacation and sick leave
• Differential pay for bilingual staff, mentorship roles
• Flexible shifts as long as they meet operational demands including evenings and/or weekends
• Training and growth in a low-barrier, housing-first model
• A supportive, mission-driven team

To Learn More About FPS – visit our website at familypromiseofspokane.org

How to apply

Apply on Indeed.com or our website familypromiseofspokane.org.

Resume required; cover letter that demonstrates why you are the most viable candidate for this position.

Need an accommodation to apply? Call 509-747-5487 or email [email protected]

Family Promise of Spokane is an equal opportunity employer. We welcome applicants of all backgrounds we do not discriminate on the basis of any status protected by law.