Case Manager

A nonprofit organization in Queens, New York is seeking a Case Manager to provide supportive services for formerly homeless individuals in permanent housing.

About the Opportunity:

• Shift: Day shift
• Schedule: Monday to Friday (with one late night)
• Hours: 9am to 5pm (with one 11am to :pm)
• Setting: On-site

Responsibilities:

• Provide direct case management services to a caseload of approximately 15 clients
• Conduct home visits, assessments, psychosocial evaluations, and crisis interventions as needed
• Assist clients with benefits, entitlements, identification, recertification paperwork, and other housing-related documentation
• Connect clients to psychiatric, medical, substance use, job training, food, recreational, and community support services
• Maintain accurate case records and coordinate ongoing support plans to help clients remain housed and progress toward recovery goals

Qualifications:

• At least 2 years of experience working with homeless adults and substance use issues
• Bachelor's degree
• Experience with harm reduction and motivational interviewing techniques
• Excellent computer skills, including proficiency in Microsoft Word and Excel
• Excellent writing and communication skills
• Experience working with formerly homeless individuals, individuals in shelter settings, or clients with mental health needs

Desired Skills:

• Bilingual Spanish/English
• Experience with NYC government benefits systems
• Background in social services, social work, or mental health