Case Manager

Company Overview

Highland Valley Elder Services, Inc. is dedicated to supporting older adults and their families through collaboration, education, advocacy, and a diverse array of programs designed to promote independence and well-being in their communities.

Job Overview

We are seeking a dedicated and detail-oriented Case Manager to join our team. The ideal candidate will possess excellent communication skills, and a passion for providing comprehensive support to diverse populations. In this role, you will coordinate care plans and facilitate access to services.

Position is eligible for our remote work pilot after 6-month probationary period is complete. Remote work is available for up to 4 work days per week.

Responsibilities

· Link and coordinate resources with elders.

· Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.

· From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.

· Act as an advocate to/with the elder when necessary.

· Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.

· Provide Information and Referral services.

· Participate in Highland Valley's development of comprehensive community programming efforts.

· Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.

· Participate in required quality performance initiatives within program area.

· Other tasks as assigned by supervisor to meet agency needs.
Experience

• Bachelor's degree, social work or related field preferred
• Must have valid driver's license and reliable transportation
• Prior experience with assessments or patient intake a plus
• Ability to operate independently and use discretion
• Strong work ethic and commitment to success
• Caring attitude and compassion

Pay: $24.75 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Florence, MA 01062