Case Manager

About Us

We are a growing personal injury law firm dedicated to helping injured clients navigate the aftermath of car accidents with compassion and strong advocacy. We pride ourselves on excellent client service, efficient case handling, and a supportive, team-oriented environment.

Position Summary

We are seeking a highly organized Case Manager/Paralegal with experience in personal injury and auto accident cases. The ideal candidate is detail-oriented, proactive, comfortable managing a high-volume caseload, and able to guide clients through every step of their claim.

Spanish-speaking (bilingual English/Spanish) candidates are strongly preferred due to our client base and frequent client communication. Candidates must be comfortable speaking with clients on a daily basis.

Key Responsibilities

• Manage a docket of pre-litigation auto accident cases from intake through settlement
• Maintain consistent communication with clients, medical providers, insurance adjusters, and attorneys
• Gather and organize medical records, bills, police reports, and supporting documentation
• Monitor client treatment, identify gaps, and ensure records remain up to date
• Draft demand letters, settlement packages, and case summaries
• Assist with correspondence, negotiations, and general case management tasks
• Ensure deadlines are met and cases progress efficiently
• Update case management software and maintain organized digital files

Qualifications

• 1–3 years of personal injury experience preferred, specifically motor vehicle accident cases
• Knowledge of insurance claims, medical terminology, and treatment timelines
• Strong communication skills with a client-focused approach
• Excellent organizational and multitasking abilities
• Ability to work independently in a fast-paced environment
• Proficiency with case management software (Needles/Neos, Litify, or similar is a plus)
• Bilingual (English/Spanish) strongly preferred

Pay: $20.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person