Case Manager

Make a Difference. Build Independence. Change Lives.

Creating a Legacy, Inc. is committed to supporting individuals with developmental disabilities in achieving greater independence, self-sufficiency, dignity, and quality of life. Our team creates opportunities for individuals to participate meaningfully in their communities while receiving the personalized support they need to reach their goals.

We are looking for a compassionate, organized, and motivated Case Manager who is passionate about helping adults with developmental disabilities live fulfilling and independent lives.

If you enjoy building relationships, coordinating resources, solving problems, and making a meaningful impact, we'd love to hear from you!

❤️ About the Role

As a Case Manager, you will play an important role in helping adults with developmental disabilities access the services, resources, and support they need to achieve their personal goals.

You will work directly with individuals, families, service providers, and professionals to develop and coordinate individualized plans that promote independence, wellness, autonomy, and community participation.

This is a mobile, community-based position. You will conduct face-to-face visits and may travel to client locations throughout the region.

What You'll Do

• Coordinate individualized services and resources based on each client's needs and goals
• Conduct face-to-face home and community visits
• Complete and update client assessments and service plans within established timelines
• Monitor client progress and review plans, reports, and supporting documentation
• Work collaboratively with clients, families, healthcare professionals, social workers, and service providers
• Identify barriers and develop practical solutions to support positive outcomes
• Adjust service plans when circumstances or client needs change
• Maintain accurate, timely, and confidential case records
• Help clients access appropriate community resources and services
• Promote client choice, independence, dignity, and self-sufficiency
• Ensure services and documentation remain consistent with organizational standards and applicable requirements
• Identify opportunities for improvement and contribute to quality outcomes
• Manage multiple cases while prioritizing deadlines and client needs

❤️ Why This Role Matters

Every client has different goals, strengths, challenges, and dreams.

As a Case Manager, you'll have the opportunity to become a trusted resource and advocate while helping individuals navigate services and make meaningful progress toward greater independence.

Your work can directly impact someone's ability to participate in their community, make their own choices, and achieve their personal goals.

Travel & Work Environment

This is a full-time, community-based position. Regular travel to client locations is required.

Depending on business and client needs, assignments may include:

Candidates must be comfortable traveling throughout the assigned service area.

A company vehicle may be provided for qualifying long-distance assignments.

What We're Looking For

Preferred Experience

• 1+ year of supervisory experience preferred
• 1+ year of experience working with adults with developmental disabilities preferred
• 2+ years of Case Management experience
• Experience coordinating services, resources, or care plans is highly valued

Education

• Bachelor's degree in a related field, or equivalent combination of education and experience

Skills & Abilities

We're looking for someone who is:

• Compassionate and client-focused
• Organized and able to manage multiple cases
• A strong communicator, both verbally and in writing
• Comfortable working independently in the community
• A critical thinker and effective problem solver
• Flexible and adaptable to changing client needs
• Comfortable working with computers and maintaining electronic records
• Able to prioritize tasks, meet deadlines, and maintain accurate documentation
• Professional when communicating with clients, families, providers, and community partners

Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and other commonly used business software is preferred

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