Case Manager

Summary Purpose for the Position

The case manager will be assisting the Regional Administrator and Mentor Coordinator in providing services to perpetrators of gun violence in the city of Rochester. Services include but are not limited to comprehensive case management, resource referrals, having the ability to navigate through different databases and providing court advocacy to our participants. This position is responsible for adhering to all documentation and database requirements and accurately track work.

Requirements (Education, Experience, Certification, Knowledge, Skill)

Experience working in the social services field

2+ years of experience working with individuals who have been or currently are involved in street and/or gang related activities.

Lived experience a plus.

Position Responsibilities

Work as an onsite case manager and member of the team in order to support participants of community who have either been recently sentenced or released back into the community.

Manage the site’s referral resource database and create relationships with local agencies and service providers

Assist to navigate systems including providing court advocacy

Maintain a sufficient caseload of clients at any given time

Adhere to all documentation and database requirements and accurately track work

Ability to work flexible hours (evenings and weekends) when necessary

Any other relevant duties as assigned

Working Conditions/Environment

Requires frequent exposure to individuals displaying high-risk/violent behaviors.

Requires occasional weekend and night hours.

Transportation Requirement

Position requires automobile, driver’s license, and insurance.

Last Updated: 6-16-2026