Case Manager

We’re seeking a detail-oriented Case Manager to join our team and work closely with attorneys, paralegals, and firm leadership to help achieve outstanding results for our clients. We provide comprehensive training along with the opportunity to develop professionally in a supportive, client-focused environment.

The Case Manager is responsible for obtaining, organizing, and maintaining all client information and documentation acquired during the investigative phase of a case. This position requires a highly organized and self-motivated professional with excellent communication skills. The Case Manager will be expected to uphold firm standards of confidentiality, accuracy, and professionalism while supporting both clients and internal teams.

If you are ready to contribute to meaningful work and thrive in a fast-paced legal setting, we encourage you to apply today.

Benefits of working with us:

• Health, vision, and dental insurance benefits
• PTO & sick leave
• Paid holidays
• Outstanding company culture
• Performance coaching

Responsibilities

• Provide exemplary client service through clear, empathetic, and patient communication.
• Demonstrate exceptional responsiveness by answering and returning client calls, emails, and internal communications in a timely manner.
• Adhere to departmental processes and ensure completion of all prelitigation tasks within established deadlines.
• Maintain case information in Litify by updating tasks, documenting client communications, and recording interactions with other parties/entities daily.
• Collect and organize case-specific documents in accordance with firm policies, processes, and procedures.
• Attain proficiency in the firm’s file naming conventions and document management protocols.
• Maintain strict confidentiality of all client and decedent personal and healthcare information, in compliance with applicable privacy standards.
• Comply with firm policies and standards regarding ethical and professional conduct.
• Foster and maintain cooperative working relationships with all firm staff.
• Attend all required meetings and trainings punctually and prepared to contribute.

Qualifications

• Ability to be trained and adapt quickly to new processes and procedures.
• Capacity to engage in detailed client conversations regarding medical incidents and review sensitive or graphic case-related materials.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• High school diploma or equivalent required. Completion of college coursework, a bachelor’s degree, or paralegal certification is preferred but not required.

About the company

At Smith Clinesmith Injury Lawyers, we believe there is a “Third Way” in the legal profession — one that combines elite advocacy, meaningful courtroom experience, and the opportunity to change lives. Founded by the indomitable Curtis Clinesmith and steered by visionary Managing Partner Dawn Smith, we wage a relentless battle against elder abuse. We’re not just a law firm – we’re a force for change, dedicated to holding negligent facilities and nursing home corporations accountable while forging improved standards of care. If your passion lies in transforming legal challenges into triumphs, you’re in the right place.
Why Join Our League?

• Impactful Work: Your expertise directly contributes to safeguarding the rights and dignity of seniors.

• Growth & Mentorship: Enjoy unparalleled opportunities for professional development and career advancement.

• A Cause That Matters: Every case you touch is a victory in the fight for justice and better care for the elderly