Case Manager

Job Overview:

We are seeking a highly organized and experienced Case Manager to assist Shelter Clients overcoming barriers to housing and self-sufficiency. This is a full-time position working with our unsheltered population, providing Trauma Informed care and support to residents in need at Pathway Home of South Central Wisconsin. The ideal candidate will have a strong background in working with vulnerable populations, excellent negotiation skills, and a passion for helping others.

Responsibilities:

• Maintain regular case management schedule for clients located at Pathway Home.

• Maintain case files in organized and complete manner to meet the requirements of grant funding.

• Maintain ethics and boundaries consistent with current human services expectations.

• Establish relationship with housing program providers and guide clients to the appropriate programs.

• Develop knowledge of supportive programs within the community, have the ability to identify resources and appropriately network for the needs of the public.

• Provide crisis intervention and support to residents in need and utilize de-escalation skills.

• Attend trainings and conferences to further professional development within our systems.

• Assist clients with applications for employment, income applications, apartment applications, etc.

• Be available for on-call rotation after probationary period.

• Computer knowledge: working knowledge of Microsoft Word, Excel and other database programs, Clarity HMIS, and willingness to learn and utilize new database programs.

• Oversee the implementation of programs and services to enhance resident well-being

• Understanding that in this role, you will be exposed to on-going secondary trauma.

• assist with volunteer coordination and identifying opportunities for volunteers.

• Must be detail oriented and able to keep accurate records and precise reports. Ability to work or learn the Homeless Management Information System Database, with Coordinated Entry and accurate data collection.

Experience:

• Post High School Education and Training in related field or minimum of 4 years experience

• Excellent communication, problem-solving, organizational skills and the ability to establish and maintain effective working relationships with others.

-Understanding and expressed sensitivity of unhoused community, their needs and concerns, as well as resources available to assist them.

• Computer knowledge: internet navigation, working knowledge of Microsoft Word, Excel and other database programs and willingness to learn and utilize new programs.

• Must be detail oriented and able to keep accurate records and precise reports. Ability to work or learn the Homeless Management Information System Database, with Coordinated Entry and accurate data collection.

• Must have the ability to work independently, exhibit self-initiative, work well with co-workers and public and maintain confidentiality at all times.

-Ability to work effectively under pressure and handle multiple tasks simultaneously

-Compassionate and empathetic approach when dealing with residents

We offer competitive compensation based on experience.

Please note that all positions at our company are paid positions.

If you are passionate about helping others, we encourage you to apply for the position of Case Manager.

Job Type: Full-time

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Baraboo, WI 53913: Relocate before starting work (Required)

Work Location: In person