Case Manager

About Inspire Together

Inspire Together is a nonprofit organization dedicated to supporting youth and young adults experiencing homelessness, housing instability, foster care involvement, justice-system involvement, and other barriers to stability. Our programs are guided by Housing First, Positive Youth Development, Harm Reduction, and Trauma-Informed Care principles.

Position Summary

The Case Manager provides direct, client-centered case management services and serves as a primary point of contact for participants. This position supports clients in identifying their needs, developing individualized goals, accessing community resources, and working toward housing stability, employment, education, and self-sufficiency.

Key Responsibilities

• Conduct client screenings, intakes, assessments, and initial problem-solving conversations.
• Develop individualized case plans based on each participant’s needs, strengths, and goals.
• Maintain regular communication and follow-up with assigned clients.
• Connect clients with housing, employment, education, healthcare, benefits, and other community resources.
• Provide referrals and coordinate services with community partners and service providers.
• Assist clients in addressing barriers to housing stability and self-sufficiency.
• Provide outreach and participate in community events and engagement activities.
• Facilitate or support life-skills classes, workshops, and other participant activities.
• Advocate for clients with social service agencies, community organizations, and other systems when appropriate.
• Participate in case conferences and collaborate with supervisors and other program staff.
• Monitor participant progress and update case plans as needed.
• Maintain accurate, timely, and confidential case notes, records, and program documentation.
• Follow all organizational, program, confidentiality, and documentation requirements.
• Participate in staff meetings, trainings, and other assigned activities.

Qualifications

• High school diploma or equivalent; some college or a degree in social work, human services, psychology, or a related field is preferred.
• Minimum of 1 year of experience in case management, social services, housing services, outreach, or a related field.
• Experience working with individuals experiencing homelessness or other significant barriers is preferred.
• Knowledge of local community resources and housing services is a plus.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to work effectively with individuals experiencing emotional stress, conflict, or challenging circumstances.
• Ability to maintain professional boundaries while providing compassionate and respectful support.
• Basic proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to maintain confidentiality and handle sensitive client information appropriately.
• Must be able to pass required background and fingerprint clearance checks.

Work Environment

This is a Monday–Friday, in-person position in Los Angeles . The Case Manager will work directly with participants at the program site and may participate in community outreach and events as needed.

Compensation & Benefits

$20.00–$21.00 per hour , based on qualifications and experience.

• Eligible employees may receive health, dental, vision, and other employee benefits in accordance with Inspire Together's applicable benefit policies.