Case Manager

Profound Treatment is built on the core values of compassion, integrity, and excellence. We are dedicated to providing a safe and nurturing environment where individuals can embark on their recovery journey. Our approach focuses on treating the whole person—mind, body, and spirit—through evidence-based therapies and personalized care.

Working at Profound Treatment means joining a team that is passionate about making a positive impact on people's lives. We prioritize continuous learning and professional growth, ensuring our staff are equipped with the latest knowledge and skills. Our supportive and inclusive culture fosters a sense of belonging and fulfillment, making it a truly rewarding place to work.

Be part of a community that values healing, growth, and making a profound difference in the lives of those we serve. Join us at Profound Treatment!

Position Summary:

The Case Manager is responsible for coordinating individualized services and providing support that promotes client stabilization, retention, and successful transition from detox and residential care to aftercare. This role integrates clinical, vocational, and social services into treatment planning, ensuring clients have the resources and structure needed for recovery. Case Managers work closely with therapists, utilization review, operations, and outside providers to ensure a seamless continuum of care that meets DHCS, Joint Commission, company and insurance standards.

Key Responsibilities:

• Conduct client introductions and assessments within 48 hours of admission
• Manage a caseload of 12–16 clients with weekly check-ins
• Assist with FMLA, disability paperwork, and outside appointments
• Facilitate 1–3 groups per week

Aftercare & Transition Planning

• Initiate aftercare planning at admission
• Develop relapse-prevention plans and coordinate discharge to OP/IOP/PHP
• Connect clients to sponsors, peer networks, and community supports
• Communicate with families and ensure safe transitions

Documentation & Compliance

• Complete all documentation in KIPU by end of shift
• Track discharge dates and support utilization review
• Maintain records that meet DHCS, Joint Commission, and insurance standards

Collaboration & Communication

• Liaise with probation officers, attorneys, and outside agencies
• Participate in treatment team and family meetings
• Provide updates to referral sources and weekend operations
• Periodic on call responsibilities may be required

Qualifications:

• Registered/certified SUD counselor (CCAPP, CADTP, CAADE) or BBS-registered/licensed (AMFT, ACSW, APCC, LMFT, LCSW, LPCC)
• Minimum 6 months’ experience in case management or treatment/social services (detox/residential preferred)
• Current TB test, First Aid, and CPR certification
• If in recovery, minimum 2 years continuous sobriety

Skills & Competencies:

• Strong communication and rapport-building
• Knowledge of housing, employment, legal, and social resources
• Familiarity with DHCS, Joint Commission, and insurance standards
• Counseling skills: motivational interviewing, relapse prevention, de-escalation, and co-occurring disorder support

Physical Demands & Environment:

• Ability to sit, stand, walk, and lift up to 20 lbs.
• Work in detox/residential settings with clients in emotional or behavioral crisis
• Exposure to indoor/outdoor conditions; reasonable accommodations available

Benefits:

• Medical, Dental, Vision insurance
• Paid time off
• Sick time
• Employee Tuition Reimbursement
• Life insurance, AD&D, Employee Assistance Program

Join our team and make a meaningful impact on the lives of those in recovery. Apply today!