Case Manager

Position Overview

We are seeking a compassionate, organized, and highly motivated Case Manager to join our Recuperative Care Program. The ideal candidate will have experience working with individuals experiencing homelessness, medical vulnerabilities, mental health challenges, and other barriers to stability.

The Case Manager will provide comprehensive case management services to residents recovering from acute medical conditions while assisting them in achieving housing stability, accessing community resources, and transitioning successfully into appropriate housing or supportive services.

Key Responsibilities

• Conduct comprehensive intake assessments to identify residents' medical, psychosocial, housing, and supportive service needs.
• Develop and implement individualized care plans with measurable goals and interventions.
• Provide ongoing case management, advocacy, crisis intervention, and supportive services.
• Assist residents with obtaining identification, income, public benefits, health insurance, and other essential resources.
• Coordinate medical appointments, transportation, medication access, and follow-up care with healthcare providers.
• Collaborate with housing navigators to identify appropriate housing opportunities and facilitate successful transitions.
• Assist with discharge planning to ensure safe and appropriate transitions from recuperative care.
• Maintain accurate, timely, and confidential documentation, including progress notes, assessments, care plans, and discharge summaries.
• Communicate regularly with interdisciplinary team members, healthcare providers, insurance representatives, and community partners.
• Monitor residents' progress toward established goals and address barriers to achieving stability.
• Participate in case conferences, team meetings, and quality improvement initiatives.
• Ensure services are delivered in accordance with organizational policies, contractual requirements, and applicable regulations.

Minimum Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Sociology, or a related field preferred; relevant experience may be considered.
• Minimum of 1–2 years of experience in case management, homeless services, healthcare, behavioral health, or a related field preferred.
• Knowledge of community resources, housing programs, public assistance benefits, and healthcare systems.
• Experience working with vulnerable populations, including individuals experiencing homelessness and complex medical or behavioral health needs.
• Strong organizational, communication, problem-solving, and documentation skills.
• Ability to manage multiple cases, prioritize responsibilities, and meet deadlines.
• Proficiency in Microsoft Office, electronic health records (EHR), and case management databases.
• Ability to work independently while collaborating effectively with an interdisciplinary team.
• Valid California driver's license and reliable transportation, if required for assigned duties.

Preferred Skills and Experience

• Familiarity with recuperative care or medical respite programs.
• Knowledge of Medi-Cal, CalAIM, Enhanced Care Management (ECM), and Community Supports.
• Experience with housing navigation, discharge planning, and community-based services.
• Understanding of trauma-informed care, motivational interviewing, and harm reduction approaches.
• Strong crisis intervention, conflict resolution, and resident engagement skills.

Ideal Candidate

We are looking for an individual who is compassionate, dependable, proactive, and solution-oriented. The successful candidate will demonstrate a commitment to helping residents overcome barriers, promoting independence, and ensuring continuity of care.

The ability to establish professional boundaries, maintain accountability, and effectively coordinate services in a fast-paced environment is essential.

Pay: $26.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Life insurance
• Paid time off

Work Location: In person