Case Manager

Company Description Inspirica, Inc., founded in 1879, is one of the largest providers of housing and support services in Connecticut, serving more than 500 individuals each night. The organization’s mission is to end homelessness and housing insecurity by helping individuals and families achieve independence through comprehensive support services and affordable housing. Inspirica envisions a community where everyone has a stable, affordable home and hope for a bright future. The organization primarily serves individuals and families experiencing homelessness in the Fairfield County region, including Stamford. Inspirica is recognized for excellence and transparency by Charity Navigator (4 stars) and Candid (Platinum Transparency).

Role Description The Case Manager role is a full-time, on-site position based in Stamford, CT. The Case Manager will provide direct services to individuals and families experiencing homelessness, including intake assessments, individualized service planning, and ongoing case management. Daily responsibilities include coordinating referrals to internal and external resources, advocating for clients with community partners, and supporting access to housing, employment, healthcare, and benefits. The Case Manager will maintain accurate and timely documentation, monitor client progress, and participate in multidisciplinary team meetings to ensure high-quality support. This role also involves crisis intervention, goal setting with clients, and consistent follow-up to promote long-term stability and independence.

Qualifications

• Demonstrated skills in case management, client advocacy, and service coordination.
• Ability to conduct psychosocial assessments, develop individualized service plans, and provide ongoing support.
• Strong communication, active listening, and interpersonal skills for working with diverse populations.
• Organizational and time-management abilities, including maintaining detailed records and meeting reporting deadlines.
• Proficiency with basic computer applications and client data or case management systems.
• Knowledge of community resources, social services, housing programs, and benefits systems.
• Capacity to manage crises, set boundaries, and work collaboratively in a team environment.
• Bachelor’s degree in Social Work, Human Services, Psychology, or related field; relevant experience in homelessness or housing services strongly preferred.
• Commitment to equity, inclusion, and trauma-informed, person-centered practices.