Case Manager

Working Against Violence, Inc.

Position Description

Title: Case Manager

Reports To: Chief Executive Officer

Status: Full-time

Qualifications:

Bachelor’s Degree in Human Services or a related field preferred; relevant case management, crisis intervention, or similar experience may be considered in lieu of a degree

Experience in Case Management and/or Crisis Intervention

Knowledge of Domestic Violence and Sexual Assault

Valid driver’s license required

Recommended Skills:

Proficiency in Microsoft Word and Microsoft Publisher (Recommended not required)

Strong organizational skills

Effective written and oral communication skills

Strong learning ability and willingness to be involved in different activities or projects

Possess and be able to portray sensitivity and empathy to the issues of sexual assault and domestic violence

Physical and emotional stamina to effectively handle job related issues and stress

Demonstrate initiative, accept responsibility and participate in active problem solving

Ability to plan and organize work for maximum effectiveness and efficiency

Ability to be an effective team member as well as work independently

Ability to think logically and be opened minded

Ability to portray a welcoming and accepting attitude to clients and the public, by telephone and in person

Public speaking ability

Duties and Responsibilities:

Provides empathetic advocacy, case management and informed referrals to victims of domestic abuse and/or sexual assault

Provide for a referral process to connect services with those in need

Offer and provide personal advocacy during emergency room exams, law enforcement reports, and/or judicial proceedings, as possible

Meet regularly with clients to identify needs, assess strengths, set goals and activities through a written case plan

Complete all necessary documentation and statistical processes

Represent WAVI in the community as assigned

Provide community education as assigned

Complete other duties deemed necessary and appropriate as assigned by immediate supervisor or Executive Director

Recognize and consistently follow WAVI’s policies and procedures

On Call rotation – 1 week on a rotating schedule for 24 hour crisis shelter

Must be willing and able to provide shelter advocate coverage when needed, including filling open shifts, adjusting work schedules, or assisting with coverage based on agency needs and management discretion.

Agency Atmosphere:

At all times maintain complete confidentiality of client and staff information.

Attend all required staff meetings

Display open, honest and ethical method of communication with co-workers and supervisor.

Represent the agency in a positive and professional manner.

Seek out professional training experience that will enhance the quality of work performed.

Job Type: Full-time

Pay: From $24.45 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Education:

• Bachelor's (Required)

Experience:

• Social Work: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person