Case Manager

Make a Meaningful Impact Every Day –Our mission is that we help people find a place to call home and the supports to thrive. If you’re calm under pressure, kind without effort, and committed to helping others thrive, we’d love to meet you.

This is a full-time position starting with at $21.00/hour that provides case management and life skills services to clients. Will assist clients in making choices for the full and appropriate use of available services through the use of consultation, service linkage, advocacy and information about community, county, state, and federal resources.

Duties and responsibilities

• Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
• Demonstrates and coaches the development of skills identified as goals in the service plan.
• Provides transportation for identified client to maintain medical or other appointments outside the program.
• Develop weekly schedule of activities for clients based on their needs that ensures consistency.
• Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
• Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
• Communicate with identified collaborative agencies regarding any changes in mental/physical status.
• Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client’s Electronic Medical Record and other human services system if required by position within 48 hours of service.
• Maintain safety, security and satisfaction of identified client by monitoring environment of care.
• Assess, orient and facilitate the entry of shelter and transition residents into housing units.
• Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
• Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
• Meet with clients on a regularly scheduled basis to discuss, assess, direct and assist in the removal of barriers to self-sufficiency.
• Assist clients to apply for and maintain benefits.
• Schedule and conduct house meetings at least monthly.
• Screen potential new clients in acute care facilities and the community.
• Meet with professionals from outside agencies to conduct outreach for various programs.
• Conduct outreach in the community with the homeless population.
• Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
• Complete a monthly peer review.
• Complete monthly housing checklist with each resident.
• Responsible for clearing out resident belongings after resident vacates property.
• Interact professionally with residents, co-workers and community agencies. Must be able to maintain tact and professionalism.
• Other duties and responsibilities as assigned.