Case Manager - Franklinton

Case Manager

Reports To: Case Management Supervisor

About Us:

At the heart of our mission are our core values: Love, Community, Consistency, Honesty, and Hope. These principles guide how we serve our clients, support one another, and uphold the standards that make Basecamp a trusted place for healing and growth.

Our Services Include:

• Outpatient Treatment – Individual and group counseling, evidence-based therapies, and psychiatric support.
• Medication-Assisted Treatment (MAT) – Safe, physician-guided treatment options to support recovery.
• Peer Support Services – Certified Peer Recovery Specialists offering lived-experience guidance and encouragement.
• Case Management – Helping clients connect with housing, employment, and community resources.
• Recovery Housing – Safe and supportive housing for individuals working toward stability and independence.
• Withdrawal Management at Madison Health – Coordinated inpatient services for those needing detox and medical care.
• Family & Community Engagement – Education, support, and resources for loved ones and the wider community.

At Basecamp, we focus on ensuring every person feels supported, cared for, and connected with the right services so they can achieve long-term recovery and thrive. Guided by Love, strengthened through Community, grounded in Consistency and Honesty, and inspired by Hope, we are committed to making recovery possible for everyone we serve.

Job Summary

The Case Manager provides patients of Basecamp Recovery Center with comprehensive linkage to community resources to support recovery and overall wellbeing. This includes assistance with assessments, childcare and education, clothing, food, transportation, financial stability, and other needs. The Case Manager also serves as an advocate on behalf of patients to ensure access to appropriate services and supports.

Essential Duties and Responsibilities

• Uphold the mission and values of Basecamp Recovery Center; maintain professional relationships with patients, staff, and community partners.
• Comply with agency policies and procedures, including patient rights, safety protocols, code of ethics, and all applicable state and local laws.
• Deliver high-quality substance use, mental health, and supportive intervention services to patients.
• Provide prevention, consultation, and educational services as directed.
• Serve as a liaison between patients and external agencies to ensure access to appropriate programming and services; make referrals to mental health, legal, and medical resources as needed.
• Develop and implement case management plans in collaboration with the clinical team, including assessments, goal setting, service planning, monitoring progress, and supporting patient independence.
• Attend patient meetings, court appearances, school meetings, and other appointments as needed to support patient advocacy.
• Maintain accurate, timely, and confidential case records and documentation, including progress notes and collateral correspondence, in accordance with agency and regulatory standards.
• Support colleagues by assisting with caseloads during absences and collaborating on group case management when requested by the supervisor.
• Actively participate in supervision, case management meetings, treatment team meetings, interventions, and other agency-required meetings.
• Stay informed of emerging treatment strategies and best practices through professional development and continuing education.
• Contribute to Basecamp Recovery Center’s Quality Improvement activities, including peer reviews, compliance with OhioMHAS standards, and agency quality assurance guidelines.
• Perform other related duties as assigned.

Required Skills and Abilities

• Proficiency in Microsoft Office and case management systems
• Strong decision-making and problem-solving abilities
• Effective oral and written communication skills
• Conflict resolution skills
• Ability to engage and communicate effectively with individuals from diverse socioeconomic backgrounds

Education and Experience

• Bachelor’s degree in Counseling, Social Work, or related field preferred
• Active licensure required: CDCA, LSW, LPC, LCDC-II, or LCDC-III
• Broad knowledge of community and social service systems
• 3–5 years of experience working with homeless or underserved populations preferred