Case Manager - Housing

We are seeking a compassionate, organized, and motivated Bilingual (English/Spanish) Housing Case Manager to join our team. This is an opportunity to make a meaningful difference in our community.

A homeless housing nonprofit organization dedicated to helping individuals and families experiencing poverty and homelessness achieve stability through safe housing and supportive services. With a strong focus on serving families, we believe everyone deserves the opportunity to be part of a healthy, diverse community through access to safe, stable housing and the support needed to thrive.

Benefits include:

• 75% employer-paid medical insurance
• Simple IRA retirement plan
• Meaningful work that positively impacts the lives of individuals and families in our community

Case Manager Duties and Responsibilities

• Conduct comprehensive client intakes and assessments to determine housing barriers, needs, and eligibility for services.
• Develop individualized service plans with measurable goals and regularly review and update client progress.
• Provide ongoing case management, advocacy, and support to help clients achieve housing stability and self-sufficiency.
• Connect clients with appropriate community resources, benefits, healthcare providers, employment services, and other supportive programs.
• Assist clients with completing applications for housing, employment, public benefits, rental assistance, vouchers, and other needed services.
• Facilitate communication and maintain positive working relationships with landlords, property managers, and community partners.
• Conduct home visits, housing inspections, and unit walkthroughs to monitor housing stability, safety, and program compliance.
• Maintain accurate, timely, and detailed case documentation, including case notes, assessments, service plans, and required program records.
• Monitor client progress, identify emerging needs, and modify service plans as appropriate.
• Attend interdisciplinary meetings, case conferences, and community partner meetings to coordinate services and remain current on available resources.
• Assist clients in obtaining essential identification and documentation, including birth certificates, driver's licenses, Social Security cards, SNAP/EBT cards, and other required records.
• Maintain and update Coordinated Entry records and monitor the status of enrolled individuals experiencing homelessness.
• Provide transportation or accompany clients to appointments, as program requirements permit.
• Protect client confidentiality and ensure compliance with agency and grant policies.
• Represent the organization professionally in all interactions with clients, landlords, community partners, and the public.
• Demonstrate the ability to work independently while collaborating effectively as part of a team.
• Communicate effectively through clear, professional verbal and written communication.
• Perform other duties as assigned to support program operations and client success.

Pay: From $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person