Case Manager - Housing

Job Summary
We are seeking a highly motivated and EXPERIENCED Case Manager - Housing to support individuals in maintaining stable housing. The ideal candidate will have a strong understanding of housing programs, landlord-tenant laws, and social services. This role involves coordinating resources, providing crisis intervention, and ensuring compliance with Fair Housing regulations. The Case Manager will play a vital role in empowering clients through effective negotiation, motivational interviewing, and personalized support to foster long-term housing stability.

Responsibilities

• Assess clients’ housing needs and develop individualized service plans.
• Assist clients in navigating housing options.
• Coordinate with landlords, property management companies, and community agencies to facilitate placements and lease agreements.
• Provide crisis intervention and crisis management to clients facing homelessness or housing instability.
• Educate clients on landlord-tenant law, Fair Housing regulations, and their rights and responsibilities.
• Utilize property management software such as Egnyte and Buildium for case documentation and tracking progress.
• Conduct negotiations with landlords to secure affordable housing solutions for clients.
• Support clients in overcoming barriers related to addiction, mental health, or other social challenges through counseling techniques like motivational interviewing.
• Monitor client progress post-placement to ensure ongoing stability and address emerging issues promptly.
• Maintain accurate case records in compliance with agency policies and regulatory standards.

Qualifications

• Proven experience or knowledge of Homelessness, Section 8, and other housing assistance programs.
• Strong understanding of landlord-tenant law, Fair Housing regulations, and property management practices.
• Experience in crisis intervention, crisis management, and addiction counseling preferred.
• Excellent negotiation skills with the ability to advocate effectively on behalf of clients.
• Proficiency in social work principles combined with motivational interviewing techniques.
• Familiarity with property management software such as Yardi and OneSite is highly desirable.
• Knowledge of Section 8 program requirements and housing voucher processes.
• Ability to handle sensitive situations with empathy, professionalism, and confidentiality.
• Strong organizational skills with attention to detail in case documentation. This position offers an opportunity to make a meaningful difference by helping vulnerable populations achieve stable housing solutions through compassionate support and expert guidance.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Education:

• Bachelor's (Required)

Experience:

• Housing Support : 2 years (Preferred)

Work Location: In person