Case Manager - Housing Stabilization (Newark)

Who We Are...

Bridges is a rapidly expanding, leading non-profit organization specializing in ending homelessness. We form relationships with our clients, offering individual case management services focusing on health, housing, and independence. Our team has built a reputation of meeting people where they are physically and mentally, by consistently and effectively providing solutions for housing, by growing our impact in Essex and Union counties, by continuously improving, and by focusing on exceeding the expectations of our clients, our service partners, our volunteers, and donors.

If you are experienced and excited about helping people experiencing homelessness, and are passionate about the non-profit space, join Bridges as we strive to give all of our clients a front door of their own.

Who We Are Seeking...

Bridges Outreach is seeking a compassionate, motivated, and experienced Housing Stabilization Case Manager to join our Newark Project Connect Team. The ideal candidate is a strong communicator and problem-solver who can work independently and collaboratively while exercising sound, professional judgment. This role works directly in the field with individuals experiencing homelessness and those transitioning to and maintaining permanent housing.

Responsibilities:

The Housing Stabilization Case Manager (HSCM) provides comprehensive, housing-focused case management to individuals seeking and maintaining permanent supportive housing. The HSCM will:

• Conduct housing-first assessments to identify participants’ strengths, resources, and barriers to stable housing.
• Develop individualized service and housing stability plans; monitor and evaluate progress.
• Provide at least weekly case management and additional support as needed.
• Assist participants with housing applications, documentation, benefits, income, budgeting, credit repair, and other resources necessary to achieve housing stability.
• Research affordable and subsidized housing opportunities and assist participants in securing appropriate permanent housing.
• Develop and maintain relationships with landlords, housing authorities, and community partners.
• Support participants through the housing transition, including move-in, inspections, lease requirements, and establishing plans for rent payments.
• Provide ongoing case management following housing placement to promote long-term housing stability and community connection.
• Conduct home visits and address challenges related to maintaining a home, including budgeting, relationships, visitors, isolation, and household responsibilities.
• Assist with annual housing recertifications and maintaining or increasing household income and benefits, including SNAP.
• Connect participants to mental health, physical health, substance use, and other community-based services; provide ongoing referrals, advocacy, and support.
• Maintain accurate and timely case records, including service plans, case notes, assessments, and required program data in HMIS, Foothold, and other systems.
• Compile data and contribute to reports and performance metrics.
• Participate in weekly case conferences, staff meetings, trainings, and relevant Newark/Essex County community meetings.
• Perform other duties as assigned to support participant and housing stability.

Required Qualifications:

• Bachelor’s degree in Social Work or a related field, or 3–5 years of relevant case management experience in a health or social service setting; experience serving individuals experiencing homelessness preferred.
• Experience working with underserved populations, including individuals experiencing mental health or substance use challenges, preferred.
• Strong written, verbal, interpersonal, organizational, and time-management skills.
• Demonstrated cultural competence, humility, and ability to work effectively with people from diverse backgrounds and lived experiences.
• Strong attention to detail, documentation, follow-through, and ability to manage multiple priorities.
• Proficiency with Google Workspace and Microsoft Office; experience with HMIS preferred.
• Valid driver’s license and safe driving record.
• Ability to travel throughout the service area; 50%+ travel required. Mileage reimbursement or a company vehicle is available when needed.
• Ability to lift up to 35 pounds.

Preferred Qualifications:

• Motivational Interviewing and/or Trauma-Informed Care experience.
• SOAR Certification.
• Crisis de-escalation certification.
• Bilingual English/Spanish.

Key Competencies:

• Compassionate and participant-centered approach
• Strong communication and interpersonal skills
• Professional judgment and problem-solving
• Highly organized and detail-oriented
• Proactive and results-driven
• Strong documentation and recordkeeping
• Ability to prioritize and multitask
• Collaborative team player

Job Type: Full-time

Salary: $55-62K

Home Office: Newark, NJ

Schedule: 40 hours a week
Weeknights/or Weekends (as needed)

Flexible work schedule (when needed)

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Case management: 3 years (Preferred)

Ability to Commute:

• Newark, NJ 07102 (Required)

Ability to Relocate:

• Newark, NJ 07102: Relocate before starting work (Required)

Work Location: In person